Ciocca Chrysler Dodge Jeep Ram of Hanover

They were there when my family needed them My 2016 Charger was totaled by a DUI. Through a confluence of delays by the insurance company, my replacement charger financing was seriously delayed My 2016 Charger was totaled by a DUI. Through a confluence of delays by the insurance company, my replacement charger financing was seriously delayed. John, Dan & Nolan all worked with the lender and insurance company to move the process along as quickly as possible. It was an ordeal, but the Apple folks and, especially John W., were so amazing throughout. They kept me informed. Held the new car I wanted for really longer than they had to I think. Loaned me a car when my car rental coverage period expired through my insurance. They were simply just amazing and completely sympathetic to my circumstances. I can honestly say that this was the best customer service experience I have EVER had! They will have my business from now on. More

Unforgettable experience! I had first contacted Dan the general manager, and had spoke to him about pricing out a lease for a charger hellcat. Being that i am 4 hours away in N I had first contacted Dan the general manager, and had spoke to him about pricing out a lease for a charger hellcat. Being that i am 4 hours away in N.Y. i was a little nervous about coming down based on just words. He had everything drawn up on paper and emailed me the proposed agreement. I called back a few times to confirm and change a few things, and finally put a deposit down for the vehicle. The next day i drove down and had an absolute pleasure of being greeted, and taken care of sales consultant James. James made me feel like i was a friend instead of just a sale. His knowledge, appreciation, and enthusiasm, for what he does made it an unfogetable experience for me. After all applications, and other things were out of the way i was now dealing with the finance manager Nolan. Now at any other dealership this is the person who tries to add extra charges and fees on top the originally negotiated payment, however that was not the case here. He was very professional, calm, and patient with me, and i want to emphasize the patient part, beacause i had a ton of questions, and he responded with clear and easy to understand answers. I was also returning a jeep lease that i was in and they were able to get me out of it a lot ealier than i was supposed to. Overall the team here is second to no one, and they all work together greatly especially for you. I highly recommend them. More

In search of a great used SUV We visited Apple in Hanover to look at a particular SUV. While there, Adam thankfully suggested we look at a Durango. What a great experience and p We visited Apple in Hanover to look at a particular SUV. While there, Adam thankfully suggested we look at a Durango. What a great experience and professional staff. And the Durango meets our needs much better than the first SUV we test drove. More

Super Jeep After finally picking the New Jeep I was in search of,,, Apple Jeep had the one that met all my needs and beyond... Super helpful sales team made the After finally picking the New Jeep I was in search of,,, Apple Jeep had the one that met all my needs and beyond... Super helpful sales team made the purchase quick and painless... More

Friendly and Patient Brandon was friendly and patient from the first 'hello'. I spent a lot of time looking for a car after 16 years in the same Chrysler mini van.Brandon Brandon was friendly and patient from the first 'hello'. I spent a lot of time looking for a car after 16 years in the same Chrysler mini van.Brandon offered to search for me and never made me feel bad about my "Champagne taste on a beer budget"! These folks really want to see you get in a car you're happy with. You will be hard pressed to find better prices. Apple Dodge wins my recommendation. Happy to see my Challenger in the driveway!! More

Excellent sales experience Corey helped us with a fair trade and a new truck. From start to finish Corey handled things fast and efficient. Very friendly and personable. Excelle Corey helped us with a fair trade and a new truck. From start to finish Corey handled things fast and efficient. Very friendly and personable. Excellent communication. Nolan H helped us complete the purchase with ease, fast & friendly. Thank you to the entire Apple team for another great experience. More

They ruined the "reputation" of salespeople..In an awesome w I am a single woman with not much experience with buying a vehicle. I did some research & knew what I could do & what I wanted. Stewart Zentz! He was I am a single woman with not much experience with buying a vehicle. I did some research & knew what I could do & what I wanted. Stewart Zentz! He was honest & great to deal with. He went above & beyond to make sure I was happy with my purchase. The whole team made my dread of walking in the lot disappear! It was actually a pleasant experience! I feel like I made some new friends & I love my Jeep! More

Love My New Cherokee Corey was very knowledgeable and there was no pressure! We were able to find the car we wanted at the best price! Very satisfied with the whole exper Corey was very knowledgeable and there was no pressure! We were able to find the car we wanted at the best price! Very satisfied with the whole experience. More

New Willys! Very happy with the whole buying experience. Jason Gastley was knowledgeable and professional ! I will definitely return there again when I'm in the m Very happy with the whole buying experience. Jason Gastley was knowledgeable and professional ! I will definitely return there again when I'm in the market for another vehicle. More

The professionalism was outstanding thanks guys This was my second car bought here. I would defiantly buy another from here. Jason Gastley was extremely courteous to our needs. Thanks Jason Hope to This was my second car bought here. I would defiantly buy another from here. Jason Gastley was extremely courteous to our needs. Thanks Jason Hope to see you again. Steve More