Ciocca CDJR of Flemington - Service Center

AWSOME AWSOME AWSOME! !!!!!!!!!I NEVER HAD SUCH AN UNBELIEVABLE EXPERIENCE WITH A SERVICE DEPARTMENT! SERIOUSLY, ON TIME, FRIENDLY , POLIE JUST AS AMAZING AS YOU CAN GET FO !!!!!!!!!I NEVER HAD SUCH AN UNBELIEVABLE EXPERIENCE WITH A SERVICE DEPARTMENT! SERIOUSLY, ON TIME, FRIENDLY , POLIE JUST AS AMAZING AS YOU CAN GET FOR A SERVICE DEPARTMENT! More

Quick service, professionally performed. I waited for my car and was on my way in an hour. I waited for my car and was on my way in an hour. More

Customer service at its worst in the service department since being bought out by Ciocca. I scheduled my appointment for 2 recalls and oil change 2 months in advance only to arrive and wait 30 minutes and since being bought out by Ciocca. I scheduled my appointment for 2 recalls and oil change 2 months in advance only to arrive and wait 30 minutes and be told no loaners are available. I live 45 miles away and drove 45 minutes for nothing. The service Dept has gotten so bad ever since Ciocca took over 2 years ago. Not the same dealership like it used to be. The service Dept is so disorganized. They’re just interested in upselling you extra services to run up the bill. So much for being a loyal customer to a dealership that’s just interested in scheduling appointments and not being able to keep them. More

My service writer was pleasant! My overall experience was great. Customer service agent was super nice. My overall experience was great. Customer service agent was super nice. More

Alex was very helpful and responsive. Made working with my insurance company easy, would be happy to work with service dept again Made working with my insurance company easy, would be happy to work with service dept again More

Drop off quote for repairs was within 100 dollars of actual cost, repair time was timely. actual cost, repair time was timely. More

Great service and parts departments. The oil change and tire rotation was quick and well done. All the employees were friendly and considerate. The oil change and tire rotation was quick and well done. All the employees were friendly and considerate. More

All work is done in a timely manner. Everyone is friendly. I will definitely come back. Everyone is friendly. I will definitely come back. More

Alex was thorough and timely when servicing my Jeep. He completed the oil change, tire rotation and inspection. I was happy and satisfied with my service appointment and would def recommend him. He completed the oil change, tire rotation and inspection. I was happy and satisfied with my service appointment and would def recommend him. More

Awful! I waited 50 mins when I had an appointment for them to take my car in for an oil change. Then waited another 45 mins for them to service my car. I w I waited 50 mins when I had an appointment for them to take my car in for an oil change. Then waited another 45 mins for them to service my car. I was the only one in the waiting room. The price of the oil change was not what they quoted me when I arrived and signed the paper. I will never go back! More