Ciocca CDJR of Flemington - Service Center

Great service was right on time and explained the issue. Happy with the service department Happy with the service department More

Service Department was clean, William was polite, informative and respectful and the wifi was solid so I got some work done informative and respectful and the wifi was solid so I got some work done More

The staff at Ciocca was curtious and extremely helpful in my truck repair. I would highly recommend them! my truck repair. I would highly recommend them! More

Extremely knowledgeable staff And we’re kind enough to squeeze me in to an earlier appointment was in and out within an hour I will definitely recommend and go back to the dealer for service squeeze me in to an earlier appointment was in and out within an hour I will definitely recommend and go back to the dealer for service More

Does not stand behind their work Had a top end rebuild on a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the most of the seals are leaking oil. The service advisor “tried” to have Chrysler make an exception for the repair. This was supposed to take a while for them to answer. David had gotten an answer back within an hour, a flat out no. Asked Thor a manger to speak with me. I believe the manager name was Roy. He had called me with pretty much not a care about the issue. He proceeds to say let’s just be real it’s a 10 year old vehicle. Yes, but with major repair under 2 years old that has failed. After going back and fourth he proceeds to tell me he didn’t have to call me, only did it as a curtisy. They refused to explore any options what so ever. It was just take it or leave it and literally tough luck so sad to bad. I have been a mopar owner for life. I will never deal with this dealership or even buy another mopar product as long as I live if this is how they test a loyal customer. Long story short Ciocca Chrysler Jeep could care less about you as a client. Only cares about the $$$. If I am so lucky to even get a response to this review( I doubt I will) it will be the standard” we are sorry to hear about this negative experience. Pleas contact one of our managers at 908-788-xxxx” I will now have to take my vehicle to a trusted mechanic and spend upwards of $1200 to correct an issue that should never have happend. More

The dealership provided great customer service and follow-through. They try to accommodate your schedule. follow-through. They try to accommodate your schedule. More

Was having issues with my front collision sensor in a brand new Compass. Curtis and the mechanic figured it out really quickly after two other dealerships just put a bandaid on the problem. It’s not the brand new Compass. Curtis and the mechanic figured it out really quickly after two other dealerships just put a bandaid on the problem. It’s not the closest dealership to home, but I’ll consider taking it there regularly. More

Curtis was knowledgeable, polite and did additional research to get me the answer I was looking for. research to get me the answer I was looking for. More

Great representative of the ciocca group of car dealerships. Their staff was accommodating and prompt. The tech answered my questions on a video walk around which was appreciated and unique. Even dealerships. Their staff was accommodating and prompt. The tech answered my questions on a video walk around which was appreciated and unique. Even though I didn't buy the jeep there next time ciocca will be most favored nation! More

The folks at Ram service are so nice! They are extremely pleasant. I had to bring my dog and they treated him like one of the family. I would highly reccomend Ciocca Ram service! They are extremely pleasant. I had to bring my dog and they treated him like one of the family. I would highly reccomend Ciocca Ram service! More