Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
584 Reviews
Call Service Center (908) 760-6225

584 Reviews of Ciocca CDJR of Flemington - Service Center

Sort by
February 26, 2025

This was an epic experience from the service advisor to the technician, such professionalism all the way through. The technician had the issue repaired in short order. Kellie was very helpful and she was a More

by Jeep2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie
Report | Print
Feb 26, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your kind words! We’re thrilled to hear that you had such an epic experience with our team. We take pride in providing excellent service, and it’s great to know that Kellie and our technician were able to take care of everything quickly and professionally. Your feedback means a lot to us, and we appreciate you taking the time to share it! If you need anything else, don't hesitate to reach out.

February 20, 2025

We brought our 2015 Jeep in for a battery check and tire rotation. They did a an overall check and we were surprised but happy to hear they found problems with our brakes, for 1. That is extremely important More

by DrivingHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Daly
Report | Print
Feb 21, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your thoughtful review! We're glad to hear that Daniel was able to keep you well-informed throughout the process and that his customer-focused approach stood out to you. It’s great that the team was able to identify the brake issue early—safety is always a top priority, and we’re happy to assist in getting that addressed for you. We appreciate your trust in us and look forward to helping you with the brake repairs on your next visit.

February 10, 2025

Thorough and detailed with diagnostic issues. Pleasant experience and will return for future servicing on my jeep. Thank you! More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Feb 11, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the great review! We’re so glad to hear that you had a pleasant experience and that our team was thorough and detailed with the diagnostic issues on your Jeep. We truly appreciate your trust and look forward to assisting you with future servicing. If you ever need anything, don’t hesitate to reach out. Thank you again!

February 08, 2025

The guys in service are very good at letting you know what needs to be done. More

by Shore
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal sales
Report | Print
Feb 11, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 01, 2025

I've never been happier with the sales and service there. Thank you, Daniele and the whole Service team More

by Mlocascio1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 25, 2025

Service was good, but the dealers are out of control with their prices. They do not send coupons, no specials, nothing. 170/dollars for an oil change for a Wrangler. More

by jimmy1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your feedback, Jimmy. We're glad to hear that you were satisfied with the service, but we understand your concerns about the pricing. We truly appreciate your input and will definitely take it into consideration as we continue to look for ways to improve. If you have any questions or need assistance with future services, please don’t hesitate to reach out—we’re here to help!

January 15, 2025

Over priced services and I was told they do not give a veteran discount. Pretty much lost my business More

by Guardian6910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Jan 16, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We strive to provide quality service at competitive prices, and we understand your concerns about the cost. Regarding the veteran discount, we truly value the service and sacrifice of our veterans, and we apologize if this was not communicated clearly. We would appreciate the opportunity to discuss your experience further and see how we can better serve you in the future. Thank you for bringing this to our attention.

December 21, 2024

I had my car serviced recently. They say they perform a multipoint inspection of car but they do not provide the customer with a summary of that inspection. I called to ask why it w More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Dec 23, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand the importance of transparency, and we regret that you did not receive a summary of your vehicle’s multipoint inspection as expected. Your concerns about communication and service details are important, and we will make sure to address this internally. Additionally, we apologize for the oversight with your keys and receipt and for any additional inconvenience caused by having to return to pick them up. We truly appreciate your feedback and will work to improve our service in the future.

December 11, 2024

David is a pleasure to deal with and the work was done perfectly and quickly More

by Rranieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Dec 12, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind words! We're so glad to hear that David made your experience enjoyable and that the work was completed to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

December 02, 2024

Always a pleasant experience at the dealership . Staff is always kind and considerate to me as a customer. More

by firstdue169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Dec 02, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

1
2
3
...
59