Ciocca Chrysler Dodge Jeep Ram of Flemington

Sutton purchase of jeep overall my experience was very positive. john is a great salesman and not too pushy. My only complaint is that the dealership facilities need to be overall my experience was very positive. john is a great salesman and not too pushy. My only complaint is that the dealership facilities need to be updated More

Follow up to "Good car could have been more forthcoming" WOW!!! As a Director of Quality, I always fill out surveys and try to deal in facts and actual performance results. I wrote my review late Monday af WOW!!! As a Director of Quality, I always fill out surveys and try to deal in facts and actual performance results. I wrote my review late Monday afternoon and was not expecting any response (my purpose is always to enlighten people, so they can do better in the future). Within 2 hours, I got calls from the sales folks (Michael Brandt (sp)) and from Service (Chris Moscatolo) with concerns about my survey. This is not unusal, but what happened next was!!! Chris was not happy that my new (used) vehicle was not in the best shape and asked if he could bring it in to address my issues. As I had already addressed most, I said OK, but the only thing left is the shaking at high speed. He said alright and had a driver swap my car out at my employer. That was yesterday. Today, he called and had fixed the problem and returned my vehicle. In additon, they made me whole on the outlay I made to fix the issues I had fixed by my personal mechanic. Took a while to lift my jaw off the floor, but once I did, I began telling my story to people at work and NOONE has been able to match it and they are amazed at what the dealer did (me too). They asked where I goit the car and I happily told them "FLEMINGTON DODGE CHRYSLER JEEP RAM!" So YES, I will not only recommend your company, I will continue to tell my story to anyone I see because this type of positive reaction to a survey and desire to ensure REAL customer satisfaction is RARE to see and a breathe of fresh air. More

Easiest car buying experience ever! I was nervous entering a dealership to purchase a new car as a single woman. However, I had no reason to be nervous at Flemington Dodge! Salesman Tom I was nervous entering a dealership to purchase a new car as a single woman. However, I had no reason to be nervous at Flemington Dodge! Salesman Tom Mullen listened to my wishes and gave me an excellent price on a new vehicle, which he then custom ordered for me. In addition, I was given a fair price on my trade in and my finance "guy", Kevin Hayden, was professional and pleasant to work with. Overall, an excellent experience. I highly recommend this team to everyone. More

Good car could have been more forthcoming Sales guy Michael was great as was Medhat. All went easily and quickly. I am satisfied with the car, but am not impressed with service performed o Sales guy Michael was great as was Medhat. All went easily and quickly. I am satisfied with the car, but am not impressed with service performed on the car. Car had brakes done, but had belt squeek. Upon purchase, I took straight to mechanic for check up and deal with belt noise. Belt was worn and freyed (should have been changed months ago). Also, fluids were all old and dirty. This suggests that the inspection of the car was incomplete at best. Additionally, once car got to 65-70 miles per hour, began shaking significantly. Will have to take back to mechanic to determine what is wrong. Suspect that the car had been sitting in dealership unmoving from 11/11/2014 until I drove on about 1/12/2015 causing deformation of the tires (mileage at service vs mileage at test drive bares this out). Once driving at 70+mph for a while, vibration has decreased significantly, but still there. Unfortunately, this is not something you could detect driving 202 & local neighborhooods as it is impossible to get to highway speeds and stay there during a test drive. All in all, a good used car, but dealership could have done a better job of assessing the issues with the vehicle and alerting the buyer or fixing. More

Purchased a 2014 Durango The experience was great. Scott took my initial call, walked me through the vehicle I initially considered, and called me back promptly with an estim The experience was great. Scott took my initial call, walked me through the vehicle I initially considered, and called me back promptly with an estimate on my trade-in and financing rate. When I drove to the dealership the next day, they had 2 durangos waiting for me - they wanted to make sure I got what I wanted. Mamdouh took me for a test drive and didn't push me at all. Medhat walked me through the finances and final paperwork and explained everything very clearly. Ultimately they gave me a good price and were very accommodating about the final purchase details. Overall a great experience and I love the car. More

Price for New Car Being a long time customer of this dealer, I was disappointed in the quote received for a new Jeep Cherokee Limited. I requested their best price and Being a long time customer of this dealer, I was disappointed in the quote received for a new Jeep Cherokee Limited. I requested their best price and found out by visiting another dealer they were $900. higher than other dealer for same car, with same specs and options. Only difference was color. More

My excellent experience purchasing my new care To Whom It May Concern, I have always had a good experience with Flemington Ford but this time proved to be an even better experience. John worked To Whom It May Concern, I have always had a good experience with Flemington Ford but this time proved to be an even better experience. John worked very hard with his associates to get me the best deal and was very helpful in assisting me in making good decisions about my new car. He kept in touch with me and went above board to get me car to me quickly. He prepared me for my new vehicle and I am more than satisfied. Good customer service is almost nonexistent but I was treated respectfully and John helped me to get a great car that I feel very secure with. Respectfully, Allison E. Pellegrini More

A Rare gem.... Go here to buy! The experience I had was beyond what I have ever expected! I have been treated as a precious customer, with genuine care and goodness, without any str The experience I had was beyond what I have ever expected! I have been treated as a precious customer, with genuine care and goodness, without any stress or concern that I was getting the best in every category's . Dealing with the Aziz brothers to me and my family,"it was like going to heaven and meeting God, after being misled, double talked, strung along, lied to, and aggravated by other salesman " If they can, they will, do everything smoothly and the best for you. It was a wonderful experience . Going to other dealers with family was like a 2 on a scale of 1-10, the aziz brothers and Kevin Hayden made the experience a 10 ! I just loved them , and recommend them so highly. ..... More

A Great Experience George came highly recommended by a co worker of mine as well as a sales associate over at the Ford dealership that I have made a purchase from 5 year George came highly recommended by a co worker of mine as well as a sales associate over at the Ford dealership that I have made a purchase from 5 years ago. George was a straight shooter who was personable, reachable, and professional. He wanted to make sure that I was 100% certain about my entire car buying process. He made me feel comfortable that the expectations I had about my potential purchase would be met. So far, I am very happy with my Dodge Challenger, and the customer service i've experienced from both the Ford and Dodge Dealerships. More

Excellent Buying Experience This is our second Dodge Durango purchase with our sales person, Mamdouh. He is professional, knowledgeable, friendly and very patient. He puts the cu This is our second Dodge Durango purchase with our sales person, Mamdouh. He is professional, knowledgeable, friendly and very patient. He puts the customer first and there was never any pressure. The great thing about Mamdouh is that he continues to advocate for his customers long after the sale to ensure complete customer satisfaction. The experience with Mamdouh and Medhat Aziz was quick, easy and hassle free. We have been satisfied customers with this dealership since our first Durango purchase in 2012. We would highly recommend Mamdouh and Flemiington Dodge, Chrysler, Jeep. More