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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

July 22, 2023

I was able to pull right in and I was helped right away. Good experience More

by John.kozinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

John, we are so happy to hear you were able to be helped as soon as you pulled onto the lot! Please let us know if we can help you with anything more.

July 22, 2023

Great service, prompt completion. Brady provided me and explained all issues and possible upcoming concerns More

by damondole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Damondole! We're always here to help if anything else comes up!

July 22, 2023

Cleanest service area, I’ve ever been to. . Nice people, took the time to explain the work. Free coffee. More

by Ssibbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 21, 2023

The Ciocca dealership of West Chester was very clean. Everyone was very friendly and helpful. Chrysler is a name known for quality. More

by Roseann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Matthew Johnson, Hugh Gillespie, George Van Vogt, Rick Hart, Lenny Kirkner
Report | Print
Jul 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for sharing your experience Roseann! We are glad that you had a good experience. Please let us know if we can help with anything else in the future!

Jul 22, 2023 -

Roseann responded

Thank you very much. I will let you know if I need help with anything.

July 21, 2023

Great service. Very responsive. Always helpful and easy to contact. Highly recommend them and will be back. More

by MBARRY409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, MBarry409! Please let us know if we can do anything else to help!

July 21, 2023

As always the service guys are top notch! Managers re on top of their game with communications about work and completion time. Great service!!! More

by BSTUMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

Hi BSTUMM, thanks for the recommendation. Our team at Ciocca Chevrolet of West Chester values your feedback and looks forward to seeing you again soon.

July 20, 2023

Normally good, but we had a appointment to drop our car off by 9am , they didn’t get the car in the shop until to 2pm, don’t understand this especially when we had an appointment at 9am Then the second th More

by SLICK388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani Wynn
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

SLICK388, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (484) 364-3809 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 20, 2023

Work completed on time and per request. Contacted me when complete. New billing system link did not work. More

by Jeff Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

Jeff, thank you so much for the positive review of Ciocca Chevrolet of West Chester! We apologize if there were any inconveniences caused by our billing system link not working. We appreciate your feedback, and hope to see you again soon.

July 20, 2023

A very clean and organized place. No pressure to purchase. Was a very calm and relaxing experience. Very knowledgeable. More

by AWISENFELDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Ellie Kerchner, Justin Shacknai
Report | Print
Jul 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for sharing your experience, Adam! We are glad that you had a great experience! Congratulations and welcome to the family!

July 19, 2023

Chris was fantastic to work with. He was knowledgeable, personable and friendly. He made the experience easy and enjoyable. More

by NICOLEH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Dague
Report | Print
Jul 19, 2023 -

Ciocca Chevrolet of West Chester responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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