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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

July 28, 2023

Service quality was poor, communication was slow. The car was there 4 days for something that should have taken less than a day. It also had be returned once More

by SEAVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brady Collins
July 28, 2023

This was my first time in the service department and everyone was gracious and informative More

by BBAILEY3712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Tiffani Wynn
Aug 03, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and look forward to serving you again in the future.

July 28, 2023

They have been very responsive, courteous and helpful from the pre purchase period through to my first maintenance. I have no complaints. I have appreciated how I have been treated by all departments. More

by JLEVANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeMarco, Chris D'Amico, Matt Mortimer, George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Aug 16, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a great review, JLEVANIS! We are so happy you found our team to be responsive, courteous and helpful. Please let us know if we can do anything more to help!

July 27, 2023

Great service! Staff is welcoming and efficient. No hassle and gets the job done in now time! I highly recommend this dealership! More

by DEBBIE1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Aug 16, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Debbie! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 27, 2023

George was amazing. He went above and beyond to make sure my car was fixed in a timely manner. I highly recommend Ciocca West Chester because of him. I will be back to s More

by Seanpmcgurk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 16, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review of our service department, Sean! Our team really appreciates it! Let us know if we can help with anything else!

July 27, 2023

Prompt quick service and a helpful video of the car shows the dealer goes the extra mile. Clean bright waiting area with WiFi coffee and beverages is an easy place to work while waiting for service. More

by MPGRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 16, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, MPGRADY! We're always here to help if anything else comes up!

July 27, 2023

Rich my service tech is my long time go to. Much experience. And George is well organized, and knows his job. Nice Guys. More

by PAUL@PAULSPOINTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 16, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, Paul! Please let us know if we can do anything else to help!

July 23, 2023

They are the best dealership that I have ever done business with from the purchase of my vehicle to the service, even consistently send texts and emails in between visits to make sure the customer is More

by MEADOWSDAVID568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Lestansky, Brady Collins
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, MEADOWSDAVID568! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 23, 2023

Timely and feedback with examples and pricing clearly laid out. Great experience here no complaints More

by CHAZWHIT1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the positive review of Ciocca Chevrolet of West Chester! We appreciate your feedback, and hope to see you again soon.

July 22, 2023

Brady was very friendly and. nice to work with. Dealership is very clean and id return. More

by MATTEISENBERG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Jul 24, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Matt! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!