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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 09, 2023

Excellent service and customer friendly. Nice place to get my service. Beautiful waiting area for customers. Very clean. More

by JOHNMAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review, John! Our team really appreciates it! Let us know if we can help with anything else!

August 08, 2023

George was very helpful and quickly answered any of the questions i had about my vehicle More

by victor.jr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review, Victor! Our team really appreciates it! Let us know if we can help with anything else!

August 08, 2023

The car is going back for the 4th time, the same problem exists and I have spent $800.00,yet the problem remains More

by SEAVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brady Collins
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Seavet, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (484) 364-3809 and speak to one of our managers so they can assist you. We appreciate your feedback.

August 06, 2023

George and Chip are very personable, professional, and intelligent. They were fair, quick, and knowledgeable with my Volt. Highly recommend! More

by Frank A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, George Van Vogt
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for your kind words about our service department! We really appreciate your feedback and we're glad to hear that we provided you with excellent service.

August 06, 2023

The whole process was smooth. Justin was great, answered all of my questions and didn’t rush me. He actually made me feel like I was getting a quality car and a good deal. More

by TONWILL2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Shacknai
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, TONWILL! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 06, 2023

2nd purchase in the books. Great communication and a very easy and straight forward sales process! More

by JS36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Hugh Gillespie
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 05, 2023

Beyond my expectations. They were very fast and helpful in getting my info they needed. More

by tschlenker1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 05, 2023

Everyone there was so nice and helpful. Most important never felt pressure in to doing anything I didn’t feel good about. More

by SMDALLURA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Kring, CJ McGrogan, Chris D'Amico, Matt Mortimer
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 05, 2023

Always awesome ! I'm done now. I don't need the fifteen word limit for this More

by jazztonite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Brady Collins
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for the kind review, jazztonite! We appreciate the kind words regarding our dealership and staff.

August 05, 2023

CJ was very helpful when I was looking to purchase an suv. The rest of the dealership made both our lives much more difficult than it needed to be. I think it was a lack of communication and poor time ma More

by SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, CJ McGrogan, Chris D'Amico, Corey Lestansky
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

SC, thank you for the positive comments regarding CJ. We apologize you felt the rest of the dealership was not on par, but we will be sure to review your comments with our team to provide an enhanced buying experience. We appreciate your feedback!

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