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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

October 26, 2023

I was charged 600. Same message came up day after I picked up car. Ended up being covered in warranty. No refund. Why? More

by kmaca1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brady Collins
Report | Print
October 26, 2023

Pleasant, courteous and very easy to talk to. Answered any questions with straight and understandable answers. Would recommend them for any needs. More

by MEGHANTIRPAK10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson, Hugh Gillespie, Matt Mortimer
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 25, 2023

Went in for state inspection and figured it would take an hour or 2 but I was in and out within 30-40 minutes More

by JONPORTER92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

Jon, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 25, 2023

The service reps are always helpful and go out of the way to give you a smooth experience. More

by torikirk2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, tori! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 25, 2023

Professional, friendly and great service. Nick Hart did a great job of keeping me in the loop and was very detailed in his service. More

by ASHD1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

October 25, 2023

George was very helpful, the communication was great and my car was in and out in the time I asked for! More

by Francesca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, Francesca! Please let us know if we can do anything else to help!

October 25, 2023

Everything was done properly and car was done as promised on time. Everyone was pleasant to deal with More

by Stephenshursteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 25, 2023

Never had a complaint. George (and Rick this past time) has always done what he could to help us with any repairs and working with us and our sometimes chaotic schedule More

by JIMBRUCE45
Recommend Dealer
Yes
Employees Worked With
Rick and George
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, Jim! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 24, 2023

Professional customer support and workmanship! Top shelf dealer service they all should be proud of. More

by FREDMOZZONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry,myland
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 23, 2023

Everything was great. Everything was great. Everything was great. Everything was great. Everything was great More

by LARRYBPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, CJ McGrogan, Matt Mortimer, Chris Dague, Lenny Kirkner
Report | Print
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

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