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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

October 28, 2023

After searching all day for a vehicle dealing with disrespectful car dealers, and dealerships. This company sat with me and listened to what I wanted and expected from buying a vehicle. They made it a More

by AIRAH.NICHOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Chris Dague, Lenny Kirkner
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 28, 2023

Jason did a good job managing my vehicle service activity. Overall satisfaction is 100%. Thanks! More

by JHOLENSTEIN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason service desk, Tiffani Wynn
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 28, 2023

My most recent 2nd hand car was a Chevi Cobalt and my daughter and I loved its sporty style, smooth ride and being easy to maneuver. After nearly 200,000 it was time to send it on to the auto cemetery. More

by HEATHERLENTZSPRING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Chris D'Amico, Corey Lestansky, Chris Dague
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 28, 2023

Top notch orofessional staff, clean large waiting area, guick service good communication except the scheduling staff. It seems no one knew I was there. Kept sending missed appt reminders . More

by hubokystan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. We apologize for the missed appointment reminders while you were at our dealership. Thank you so much for sharing.

October 27, 2023

Great service. Great communication. Rick was very accommodating. Loaner care was very convenient. They even made it work around my hectic schedule. More

by SARAB012003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

October 27, 2023

I love ❤️ this place, this my first choice when something goes wrong with my car More

by Tooles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Tooles! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 27, 2023

Good selection and made the sales portion of the sale easy but getting the paperwork done too way too long More

by KEN4075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Corey Lestansky
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

Hi Ken. We are incredibly grateful that you took the time to share your feedback with us! We apologize for the lengthy time it took to complete the paperwork portion. We put customer satisfaction as our top priority and look forward to working with you again!

October 27, 2023

Excellent customer service. We bought a Toyota 4Runner 2022 and it was the best customer service experience we have had from our previous eight vehicle purchases we have done in More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Kring, CJ McGrogan, Chris D'Amico, Justin Shacknai, Kaitlin Brinker
Oct 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 26, 2023

On time and helpful! Clean and good coffee! Wish I didn’t have to get things fixed all the time More

by taraforet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison , George Van Vogt
Oct 27, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 26, 2023

Not very knowledgeable on what I was asking. Not able to provide information unless I paid to have them look over my car. The parts were not available for service. I also asked for a date multip More

by SR4912
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason garrison
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