
Cincinnati MINI
Cincinnati, OH
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Exceptional service We've come back to Cincinnati Mini many times over the past few years...all due to the excellent service and personal attention provided by the entire We've come back to Cincinnati Mini many times over the past few years...all due to the excellent service and personal attention provided by the entire team. Any other car experience has been left wanting by comparison. Kudos to the service team, Jay Sofranec and Conor O'Somachain for another fantastic Mini experience. More
Smooth and professional experience. This is my third leased Mini Cooper, a 2017 Countryman. My experience working with Josh Walker and Caitlin was smooth and straightforward. I appreci This is my third leased Mini Cooper, a 2017 Countryman. My experience working with Josh Walker and Caitlin was smooth and straightforward. I appreciated Josh's patience and commitment to customer service. The day I picked up my Mini, he explained every detail about the car and most importantly paired my phone with the car's bluetooth! Excellent experience in every way. More
Fantastic Experience I just leased a 2017 Hardtop Mini and am totally in love with it! My overall experience was straightforward. Travis impressed me with his knowledge ab I just leased a 2017 Hardtop Mini and am totally in love with it! My overall experience was straightforward. Travis impressed me with his knowledge about Mini's and diligence in finding me one of my preference. I was also impressed by his clarity in communicating details of the purchase as well as the features of the car. Lastly, I appreciated how available Travis was. He responded to me in a very timely manner when a question or concern came up. I have leased a couple of cars in the past several years and this experience was the most effortless and rewarding. More
Great Experience My experience with Cincinnati Mini and Chrissy Bashore could not have been better! Chrissy went over and beyond any salesperson I've ever encountered My experience with Cincinnati Mini and Chrissy Bashore could not have been better! Chrissy went over and beyond any salesperson I've ever encountered to answer any questions that I had and to offer different options regarding all of the cars and also different types financing regarding purchasing and/or leasing a vehicle. When I made my decision she walked me through the entire process. She took plenty of time to explain my car, the instrument panel and how everything worked. Since purchasing my Mini I have phoned and emailed her with some last minute questions and she has responded almost immediately. I will come back to this dealership and I'll be looking for Chrissy when I need another car. More
Great experience I decided to lease a 2016 Mini Countryman. Chrissy helped my husband and me navigate the whole process. She was easy, helpful and enjoyable. I usually I decided to lease a 2016 Mini Countryman. Chrissy helped my husband and me navigate the whole process. She was easy, helpful and enjoyable. I usually dread buying a car and never felt this way with Chrissy. I absolutely love my new car! More
Jay makekes Mini great! Jay really makes the Mini experience great! He is friendly, knowledgeable, and accommodating. He really makes the process enjoyable and is great advoc Jay really makes the Mini experience great! He is friendly, knowledgeable, and accommodating. He really makes the process enjoyable and is great advocate for the Mini product! More
Sunshine After having lost my previous mini to the sudden flash flood in Cincinnati recently, Brittany, Jay, Andrew, and Conor worked together to help me find After having lost my previous mini to the sudden flash flood in Cincinnati recently, Brittany, Jay, Andrew, and Conor worked together to help me find a new mini that fit my needs. The experience was easy, fun, and empowering. As I drove out of the dealership in my new mini the color of sunshine I felt blessed to part of this "mini" family which has taken care of me over the years. This is my 4th mini and this Volcanic Orange Cooper S is by far my favorite so far! Thank you Mini! More
Easy and Pain-Free Lease Travis was very very helpful in letting me test the difference between a Cooper and Cooper S. I felt zero pressure to 'upgrade' to the S after feeling Travis was very very helpful in letting me test the difference between a Cooper and Cooper S. I felt zero pressure to 'upgrade' to the S after feeling satisfied with the base model. He communicated with me over the next few days on my decision to move forward, looking for the best deals possible for me. By the time I had arrived on the day I said I would, he had the vehicle already detailed and prepared for me and gave a thorough and entertaining delivery. Conor was great to work with as well for the final paperwork. Overall, super chill environment all designed to make the buyer comfortable. And it worked! More
2016 lease Great job getting the car I wanted at a great price, Thanks Jay for putting it all together, it was quick, convenient and hassle free Great job getting the car I wanted at a great price, Thanks Jay for putting it all together, it was quick, convenient and hassle free More
Wanted a fun car and I got just that!! Louis was very helpful and knowledeable to work with. Even after the sale he's answered my emails on a timely basis. Great experience! Love my new min Louis was very helpful and knowledeable to work with. Even after the sale he's answered my emails on a timely basis. Great experience! Love my new mini!! More