Cincinnati MINI
Cincinnati, OH
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I was totally satisfied with the experience from making my appointment, dropping off my vehicle, getting prompt updates and getting my car back repaired. my appointment, dropping off my vehicle, getting prompt updates and getting my car back repaired. More
Thank you for responding so quickly Kyle, I appreciate your heart of service! My car was dropped off Monday and I prepared myself to be without a car for a week but you had my car ready by Tuesday evening your heart of service! My car was dropped off Monday and I prepared myself to be without a car for a week but you had my car ready by Tuesday evening and I was back in my vehicle by Wednesday morning. What felt forever, you made it very seamless. Thank you for your behind the scenes action it truly doesn’t go unnoticed. More
Top notch service! I always come to Cincinnati Mini to get my Cooper serviced. Kyle went above and beyond to take good care of my car. I always come to Cincinnati Mini to get my Cooper serviced. Kyle went above and beyond to take good care of my car. More
I bought my MINI Clubman at this dealer and recently took it in for service. Among other items, I had an almost-flat tire that had to be replaced. Fortunately I had purchased a wheel and tire service contr it in for service. Among other items, I had an almost-flat tire that had to be replaced. Fortunately I had purchased a wheel and tire service contract with the car. My service advisor, Adam, fought the good fight with Allstate for hours to get the claim filed and accepted. Outstanding service. I was also given a first-class loaner to drive. As always, I received a detailed report from the service technician along with the video. Also appreciated the free car wash at the end. More
I’ve been going to this dealership since I’ve owned the Minicooper and this is the first time they did not do an inspection and send me a video of the inspection. Little disappointed. Minicooper and this is the first time they did not do an inspection and send me a video of the inspection. Little disappointed. More
Always amazing service from Kyle! Very professional, goes above and beyond with any additional questions you might have, explains your options, and overall knowledge is top notch. Very professional, goes above and beyond with any additional questions you might have, explains your options, and overall knowledge is top notch. More
Very knowledgeable staff, especially Kyle, who can clearly explain issues and their solutions. Uber or loaner cars make it easy to get back and forth for that annual oil change. clearly explain issues and their solutions. Uber or loaner cars make it easy to get back and forth for that annual oil change. More











