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Chuck Anderson Ford
Excelsior Springs, MO
1,425 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,425 reviews
January 30, 2024
Are salesman was great called him multiple times with questions and he always respond with helpful advice even 3months after the sale everybody we talked to was friendly and we absolutely love our truck questions and he always respond with helpful advice even 3months after the sale everybody we talked to was friendly and we absolutely love our truck More
by tbdodson91
Employees Worked With
Tim Hein
Helpful January 25, 2024
Great service from start to finish. Staff was welcoming and inviting. No pressure dealership. Would recommend Staff was welcoming and inviting. No pressure dealership. Would recommend More
by cowgirlcop92
January 22, 2024
They clearly care about there customers and take the time to help them find the best fit for their needs. to help them find the best fit for their needs. More
by Morgan
January 22, 2024
Tim was extremely helpful while searching for the right vehicle for me! He explained all the features of the car with great information and was very nice&helpful as well. I 10/10 recommend you ask for Tim vehicle for me! He explained all the features of the car with great information and was very nice&helpful as well. I 10/10 recommend you ask for Tim when looking for a vehicle! More
by tristansykes
Employees Worked With
Tim Hein
January 18, 2024
Thank you to Tim Hein for helping us find a reliable, low mileage car for our two 15 year old new drivers! We were treated like friends throughout the entire process. We appreciate you. mileage car for our two 15 year old new drivers! We were treated like friends throughout the entire process. We appreciate you. More
by gcarter76kw
Employees Worked With
Tim Hein
January 18, 2024
Thank you to Tim Hein for helping us in our purchase of the new Bronco. He was very personable, courteous and really enjoyed getting to know him. It was a pleasure doing business with the Anderson Family the new Bronco. He was very personable, courteous and really enjoyed getting to know him. It was a pleasure doing business with the Anderson Family. More
by mew1409
January 17, 2024
Very pleased with Tim he's very professional amd knowledgeable. Thank you for the smooth experience. knowledgeable. Thank you for the smooth experience. More
by kcshriner816
January 16, 2024
This was my first vehicle purchase so I lack a frame of reference, however, I felt Chuck Anderson were tough, but fair negotiators. I did not step into an environment that felt like the salesmen were simpl reference, however, I felt Chuck Anderson were tough, but fair negotiators. I did not step into an environment that felt like the salesmen were simply trying to get a car off the lot, or that they were trying to beat out their fellow employees. More
by nphall97
Verified Customer
