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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,457 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,457 reviews

July 24, 2018

Great experience! Chris worked with my mom and I to get out of my small Hyundai into a more family friendly car. Finance made it happen! Other dealers I had been going More

by V Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Woomer
Jul 24, 2018 -

Chuck Anderson Ford responded

We appreciate you and your mother giving us the opportunity to earn your business! We hope you enjoy your Escape for years to come!

July 22, 2018

Excellent place to buy a car!! From purchase, finance and service Chuck Anderson is the only place I'll go. Prices are great, and they really know service! They listen to your in More

by Vodaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Chance Baker, Dave Moorhead
Jul 23, 2018 -

Chuck Anderson Ford responded

Vicki! Thank you so much for taking the time to let us know how we did! We hope you enjoy your Jeep Wrangler!

July 22, 2018

Helpful, friendly service Helpful, friendly service. Sales and finance guys were both knowledgeable. Everyone we met took the time to introduce themselves and ask if we needed More

by Bulldog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Chance Baker
Jul 23, 2018 -

Chuck Anderson Ford responded

Thanks for the review! What can do better next time to receive a 5 star rating rather than the 4 star?

July 21, 2018

Excellent I absolutely love my new (used) car! Buying it was a simple process. Chris was great to work with, he was very professional and courteous, Mike and Ni More

by SODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Chance Baker, Cody Schneiter
Jul 21, 2018 -

Chuck Anderson Ford responded

Thank you for taking the time to leave your story! We are more than happy to have been able to assist you in getting into the car you wanted, at a price you could afford! If you have any questions or concerns please feel free to give us a call!

July 21, 2018

General service Always excellent service We have been going to Chuck Anderson Ford for years for new cars, trucks, as well as service on these vehicles. They care. More

by feldmillers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Jul 21, 2018 -

Chuck Anderson Ford responded

Thank you for your continued business!

July 20, 2018

New Car Purchase Michael worked with us & did a very good job. He was nice & helpful. Found the exact car that we wanted with all the equipment & color that we reques More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Chance Baker
Jul 20, 2018 -

Chuck Anderson Ford responded

Sue thank you for leaving us your thoughts on your experience!! We did notice that you didnt rank us in "Customer Service". Is there something else we can do in order to earn your trust on treating the customer well?

July 20, 2018

Great Person, Great Experience! Chris sold me my Ford Escape and was amazingly helpful! He stayed late to help finish up the paperwork (the dealership was closing for the night), hel More

by HannahA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Chance Baker
Jul 21, 2018 -

Chuck Anderson Ford responded

Hannah, Thanks for taking a few moments to leave us your feedback on your experience with us! We are happy to have helped you get in to the car you wanted! Not to mention, we're glad you didn't have to buy new sunglasses!

July 20, 2018

New car I needed a second car for my household and am glad i chose Chuck Anderson Ford. I'm happy with the service I recieved and the car I purchased. More

by Mcroft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Chance Baker
Jul 20, 2018 -

Chuck Anderson Ford responded

We're glad to hear you enjoyed your experience! We'd like to thank you for taking the time to leave your feedback! Enjoy your Escape and if you need anything, we're just a call a way!

July 20, 2018

Excellent Service We always receive great service,only place we buy and service our vehicles!!!Thank you for my transportation to pick up our car,she was great!Thanks More

by Mustang15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transportation to dealership..she was great!, Dave Moorhead
Jul 20, 2018 -

Chuck Anderson Ford responded

We're glad to hear that you buy and service your vehicles here! We're thankful for the continued business, and if there's ever anything we can do to help make your experience even better, please let us know!

July 18, 2018

5 Star Service Earlier today I brought my 2016 Ford Focus in for "The Works" at Chuck Anderson Ford. I redeemed my Quick Lane coupon and only had a short wait in th More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 18, 2018 -

Chuck Anderson Ford responded

We're glad to hear that we exceeded your expectations this morning! Looking forward to next time! We have complimentary donuts on Saturday mornings!

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