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Chuck Anderson Ford
Excelsior Springs, MO
1,457 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,457 reviews
July 27, 2018
Great service nice people We had such a positive experience at Anderson ford. Dreke was our salesman at no time did we feel pressured. he was beyond helpful in answering all We had such a positive experience at Anderson ford. Dreke was our salesman at no time did we feel pressured. he was beyond helpful in answering all our questions and concerns.. wish we could buy another today to repeat it. Dreke should give lessons on how to give great customer service. Jim gave us a fair trade in and chance made the financing painless We wanted to buy a car from Chuck Anderson because of all they do for our community with their generous donations and time.. We would do it again in a heart beat Thanks guys More
by popkorn
July 27, 2018
This has been a hassle free buying experience. My buying experience has gone very smoothly thus far. We had a slight snag with the title paperwork, but Kim was quick to fix the problem and took tot My buying experience has gone very smoothly thus far. We had a slight snag with the title paperwork, but Kim was quick to fix the problem and took total ownership of the error. Dreke provided great information regarding my vehicle history and even drew pictures with my granddaughter while we waited. Overall, nothing negative to say. More
by DONNA.HENDERSON
Verified CustomerJuly 26, 2018
acessorry repair window visor (outside) came loose and they repaired on time and no charge. Always helpful and cortious at all times as well as very friendly window visor (outside) came loose and they repaired on time and no charge. Always helpful and cortious at all times as well as very friendly More
by JHUSEMAN
Employees Worked With
Other Employees :
Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
July 26, 2018
Good job Get a good job I’ll be in and out very quickLy and answered all my questions very helpful for us I will be back again Or my next oil change and ti Get a good job I’ll be in and out very quickLy and answered all my questions very helpful for us I will be back again Or my next oil change and tiresg or my next oil change More
by RODANDMARY
Employees Worked With
Other Employees :
Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
July 26, 2018
Great experience It was a great experience would recomend to friends and family. The service was very friendly and hospitable. Would definitely go back again. Thanks It was a great experience would recomend to friends and family. The service was very friendly and hospitable. Would definitely go back again. Thanks to them i have a new car! More
by Killapanda95251
Employees Worked With
Michael Dreke
July 26, 2018
Transmission Service I have bought all of my cars at Chuck Anderson for the last 25 years and have never had a bad experience. A minor transmission problem with my daughte I have bought all of my cars at Chuck Anderson for the last 25 years and have never had a bad experience. A minor transmission problem with my daughters Fiesta (a recall) and they did a terrific job, as always. You can buy and service a car many places, but Chuck Anderson excels at customer service. More
by JSIMPSON7
Employees Worked With
Cody Schneiter, Dave Moorhead
July 25, 2018
Great experience! Dreke went above and beyond to help me find a great car that fit my budget. He answered any and all questions I had and was very pleasant to work with Dreke went above and beyond to help me find a great car that fit my budget. He answered any and all questions I had and was very pleasant to work with! I will definitely be going back to Chuck Anderson in the future. More
by KristenBurns
Employees Worked With
Michael Dreke, Chance Baker
July 25, 2018
Loved every one that helped. I chose Chuck Anderson because it was local and family friendly. My sister had reascently purchased from them. And was very satisfied. Now for the I chose Chuck Anderson because it was local and family friendly. My sister had reascently purchased from them. And was very satisfied. Now for the next test is to see how they are with all the remaining service. More
by JANIE
July 25, 2018
Recalls Both recalls were taken care of in one day! I appreciate the friendly and courteous service Dept. General manager, Nick Anderson, went above and beyon Both recalls were taken care of in one day! I appreciate the friendly and courteous service Dept. General manager, Nick Anderson, went above and beyond taking care of a concern I had! This is why I love our hometown Chuck Anderson Ford dealership! 👏👏👏😀 More
by SBRANSON-HURT
July 24, 2018
Fast service and answered questions about saving me money. Puts customers first and saves them money. Very knowledgeable about automobiles. I look forward to the s and answered questions about saving me money. Puts customers first and saves them money. Very knowledgeable about automobiles. I look forward to the service. More
by MLSMITH3382
Employees Worked With
Dave Moorhead
