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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
October 28, 2018
We had a great experience with Scott Marshall and Mike Ander Everyone is always friendly and helpful. Being a former business owner myself, I believe in supporting our local businesses The dealership has a lar Everyone is always friendly and helpful. Being a former business owner myself, I believe in supporting our local businesses The dealership has a large inventory to select from, it was easy to find the right vehicle that I wanted. Thank you for making my large investment easy! More
by MAMAKEOVER
Verified Customer
October 28, 2018
The absolute BEST dealership in KC area! I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime customer. More
by scott10930000
October 25, 2018
The service was quite awesome The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. More
by Curtis Beach
Employees Worked With
Brian Reavis, Michael Dreke
October 23, 2018
The easiest Auto buy yet, Our sales person, Chris woomer,was very helpful,as well as the rest of his co workers,,I will definitely go back, The owner and his son also came out Our sales person, Chris woomer,was very helpful,as well as the rest of his co workers,,I will definitely go back, The owner and his son also came out to meet us.This was a great car buying experience, and I Love my car More
by Cindy's car
Employees Worked With
Other Employees :
Chris Woomer, Jim Stevens
October 23, 2018
Above and beyond!! We just purchased a 2018 Explorer from Chuck Anderson Ford and our salesperson was Chris Woomer. The entire staff went out of their way to make sure w We just purchased a 2018 Explorer from Chuck Anderson Ford and our salesperson was Chris Woomer. The entire staff went out of their way to make sure we were comfortable with our choice of vehicle. I can't say enough about the professional yet "hometown" way we were treated and a great big "Thank You" to Mike Anderson!! Will not forget this!!! More
by FordPeople
October 21, 2018
Not really happy. I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong. Also had an issue with the heater damper that they had repaired under warranty. They said that was no record and they would have to charge me to repair. More
by Wtphelps
Employees Worked With
Cody Schneiter
October 20, 2018
Recall Service at Chuck Anderson Ford I recently had a recall service done on my 2018 F-150 at Chuck Anderson and they were very timely about getting my truck in for service and getting my I recently had a recall service done on my 2018 F-150 at Chuck Anderson and they were very timely about getting my truck in for service and getting my truck back . They have always been extremely helpful whenever I had an issue and always worked with me to help with experience for my convience. They have always been of great help and would always recommend them to anyone looking for a competant dealer. More
by JHUSEMAN
October 20, 2018
They are honest and work was done quick and a quality job I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in a I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in and out in less than 30 minutes and they also washed the car. More
by b.duysen
Employees Worked With
Do not know any others names.All seem like very nice people, Dave Moorhead
October 18, 2018
Deceptive information. Parts department lied to me and that don’t sit well with me. When I ask upfront about a deal that I viewed online. If deals are not available tell me Parts department lied to me and that don’t sit well with me. When I ask upfront about a deal that I viewed online. If deals are not available tell me upfront. I will be very selective on my part purchases from here forward if I buy any more here. More
by COLT45MAN
October 18, 2018
Excellent experience! I reccomend Chris. He is awesome to work with and very knowledgeable. The whole car buying experience was quick and easy. Great price on a great car! I reccomend Chris. He is awesome to work with and very knowledgeable. The whole car buying experience was quick and easy. Great price on a great car! Everyone is very friendly. More
by Footee
