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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
December 29, 2018
Recall They are excellent people to work with they always go the extra yard to help with any problems with any of my cars.will recommend the dealership to fr They are excellent people to work with they always go the extra yard to help with any problems with any of my cars.will recommend the dealership to friends. More
by tnspidle
Verified CustomerEmployees Worked With
Other Employees :
Al Murray, Dave Moorhead, Katy Davis, Heather Berger
December 28, 2018
Truck Service Great staff easy to work with. Easy to make appointment. Was able to work around my schedule and complete work needed in a timely manner. Great staff easy to work with. Easy to make appointment. Was able to work around my schedule and complete work needed in a timely manner. More
by Tmurphy
December 28, 2018
Great service They help me while I was need of a new car while my other truck was falling apart. I appreciate what they all did to help me They help me while I was need of a new car while my other truck was falling apart. I appreciate what they all did to help me More
by Cooltruck67
Employees Worked With
Chris Woomer, Scott Marshall, Guy Bloom
December 27, 2018
Inspection I Would recommend them for any kind if service . Whether it be service or purchasing a new vehicle. they are quick and courteous . Very well maintaine I Would recommend them for any kind if service . Whether it be service or purchasing a new vehicle. they are quick and courteous . Very well maintained shop. More
by Tervmom
December 27, 2018
Oil change Got my oil changed and it went great! Price was good and they got me in and out quickly. They also rotated my tires and checked some other things. Gre Got my oil changed and it went great! Price was good and they got me in and out quickly. They also rotated my tires and checked some other things. Great job all around. More
by JATEAT11
Employees Worked With
Doug Montgomery
December 26, 2018
Service The service was excellent, as usual. The problem was diagnosed quickly and accurately. Repairs were scheduled and made in accordance to my schedule. B The service was excellent, as usual. The problem was diagnosed quickly and accurately. Repairs were scheduled and made in accordance to my schedule. Brady is a first rate mechanic. More
by Dean
December 26, 2018
Fun, professional, determined The entire staff makes the entire dealership experience enjoyable. Quick easy financing, fast service. No where else I'd go to buy or have my cars ser The entire staff makes the entire dealership experience enjoyable. Quick easy financing, fast service. No where else I'd go to buy or have my cars serviced! HIGHLY recommend! More
by Ziggy88
December 26, 2018
Horrible So many hidden things wrong with the vehicle, wasnt up front about the problems that the car had, you guys like to take advantageof people So many hidden things wrong with the vehicle, wasnt up front about the problems that the car had, you guys like to take advantageof people More
by Jhilden50
Employees Worked With
Chris Woomer
December 26, 2018
Service Everything and everybody was very nice and efficient. A little bit of a wait but not to bad. Everything was good visit again sometime soon Everything and everybody was very nice and efficient. A little bit of a wait but not to bad. Everything was good visit again sometime soon More
by Me
Employees Worked With
Dave Moorhead
December 26, 2018
Great experience from start to finish .The appointment was easy to make The team keep me informed during the entire service review They let me know what needed immediate attention and .The appointment was easy to make The team keep me informed during the entire service review They let me know what needed immediate attention and what could wait. Will return and when I need to purchase a New Ford they will be the first contact I make . Thanks More
by Geoff Clark
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
