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Chuck Anderson Ford
Excelsior Springs, MO
1,457 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,457 reviews
February 17, 2025
Made appointment for a Saturday service was completed within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charge within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charged $121.87). More
by KEVDOGANDROBIN
Verified Customer
February 10, 2025
We loved this dealership so much, we back and purchased a new Bronco Sport a few days later. Not only is this a family dealership, they make you feel like family! Myles was again an awesome salesperson to wo new Bronco Sport a few days later. Not only is this a family dealership, they make you feel like family! Myles was again an awesome salesperson to work with. Very patient with us, fun and down to earth. Easy to work with. Definitely use them for your next Ford purchase!!!!! More
by K Lake
February 06, 2025
As always, a positive and seamless buying process at Chuck Anderson Ford. I moved out of state recently and after having purchased vehicles here for 20 years I wanted to continue - the virtual buying ex Chuck Anderson Ford. I moved out of state recently and after having purchased vehicles here for 20 years I wanted to continue - the virtual buying experience was top notch. There was one vehicle remaining in the country that matched exactly what we wanted and Nick made it happen! More
by MISTY.EALES
January 20, 2025
I came in 2 days in a row. Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know time Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know times can vary and things come up. I wasn't in a hurry so I'm still happy with the service. I feel they did a thorough job and communicated with me what needed to be done without being pushy More
by meverett50
January 19, 2025
We are very pleased. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. More
by dmischlich
Employees Worked With
January 10, 2025
Got me in the same day I called! I appreciated that and service was done quickly. I appreciated that and service was done quickly. More
by steff52722
Employees Worked With
January 10, 2025
Was very fast, went in for oil change, check everything, also listen to my notes about the work and did as requested also listen to my notes about the work and did as requested More
by flick-stumps-0i
Employees Worked With
January 08, 2025
Great experience at Chuck Anderson Ford. The staff was professional, helpful, and made the process easy. Good selection of vehicles and transparent pricing. Would recommend! The staff was professional, helpful, and made the process easy. Good selection of vehicles and transparent pricing. Would recommend! More
by LAM
Employees Worked With
Javier Roder
January 08, 2025
Communication is what I value the most. With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty company. I know it is frustrating. More
by ddobson1
