Chrysler Dodge Jeep Ram of Willoughby
Willoughby, OH
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249 Reviews of Chrysler Dodge Jeep Ram of Willoughby
Excellent customer service Erik was very helpful in helping us to find exactly what we wanted at a price we could afford. He was professional, courteous, and efficient. He eve Erik was very helpful in helping us to find exactly what we wanted at a price we could afford. He was professional, courteous, and efficient. He even worked with us through e-mail prior to meeting, and gave us all the information we needed so that we could make an informed decision since the dealership was an hour away from us. It was definitely worth the drive and we fully recommend this dealership and Erik Green! More
Great Job Great dealership they do all they can to get u approved I currently have bought 6 vehicles Frrom this A1 dealership I highly recommend you stopping Great dealership they do all they can to get u approved I currently have bought 6 vehicles Frrom this A1 dealership I highly recommend you stopping by More
A+ every step of the way . Dominick Ambrose is extremely friendly, personable and attentive to my desire for the type of vehicle I wanted and the price I could afford to pay. . Dominick Ambrose is extremely friendly, personable and attentive to my desire for the type of vehicle I wanted and the price I could afford to pay. I would, and ALREADY HAVE, referred another potential customer to him. More
Best car buying experience ever! After having a very frustrating experience with a different dealership, I was recommended to Adventure by a relative who had a wonderful experience wi After having a very frustrating experience with a different dealership, I was recommended to Adventure by a relative who had a wonderful experience with them. From the moment I walked in, I was put as ease with the friendly staff and atmosphere. I honestly didn’t even feel like I was at a car dealership they made me so comfortable. From my salesman Bob Lytton to the finance department, they went above and beyond to make the sale possible and to make sure I was satisfied. I would recommend them to anyone. More
Great experience! My sales person Kenny Irons and Sales manager Sean Burke were absolutely amazing. They made the car buying experience easy and not stressful. I highly My sales person Kenny Irons and Sales manager Sean Burke were absolutely amazing. They made the car buying experience easy and not stressful. I highly recommend Kenny Irons to anyone looking to buy a car! More
Amazing experience After going to several car dealerships, I was told I couldn’t get financed for a car. I was driving around in an old junker with the weather in the 30 After going to several car dealerships, I was told I couldn’t get financed for a car. I was driving around in an old junker with the weather in the 30’s with no heat. I walked into adventure and Ken Irons helped me pick out the perfect vehicle- which I immediately fell in love with. He went above and beyond what a the typical salesperson would do in order to find a vehicle that worked for my needs, as a single mother commuting to two jobs. In addition to working with my situation with absolute confidence, he provided an excellent customer experience. He even brought crayons for my toddler to color with to keep him happy and occupied during our transaction. He listened to my needs, walked me through the process, and was very thorough. I left as an estatic customer with a heated, safe vehicle for the winter ahead of us; a reliable vehicle that will last me years. I would highly reccomend both Adventure and Ken to anyone looking for a new vehicle, and I’ll be coming back again in the future. More
What a complete waste of two weeks Let first start off by saying I was in a pinch, because I was in the situation for a new car because a guy ran a red light and totaled my other car, a Let first start off by saying I was in a pinch, because I was in the situation for a new car because a guy ran a red light and totaled my other car, and another vehicle that we’ve got was a lease that also was going back two weeks later so time is of the essence ... Long story short told me for TWO weeks I was financed and trying to locate me what I wanted and I ever got was xx and excuses, just to be told the minute I mentioned reaching out to another dealer who had EXACTLY what I was trying to find and helping locate what I wanted the my approval offer had been rescinded .... WHAT THE xxxx ?! No other dealer (and I've talked to 3) I've talked to i the last hour has sever heard of some shady xx ... Doesn't help that my one car is totaled and the other car is a lease that is supposed to go back tomorrow and I've been xxxxxxx around with these guys for two weeks just to find out they were stringing me along So three days after this whole debacle happen I flew to Philadelphia Pennsylvania and went to another dealer that had exactly what I was looking for that this dealer refused to find me, and I left that same day More
Above and Way Beyond! Just wanted to say Ken Irons went out of his way to find and get my new Dodge Charger! It took 3-4 days of going back and fourth with other dealers t Just wanted to say Ken Irons went out of his way to find and get my new Dodge Charger! It took 3-4 days of going back and fourth with other dealers to find this car for me! And what sets Ken Irons apart form other salespeople that i bought from in the past, is that he personally went on his day off and drove to Indiana to get my car! This was one the best experiences that i ever had with a salesman! I would highly recommend Ken Irons if you ever need a Chrysler, Jeep,Dodge or Ram! Thanks again!! More
Hands down best dealership experience All the employees at Adventure were extremely helpful and personable in helping us choose new vehicles. They went out of their way to make up feel lik All the employees at Adventure were extremely helpful and personable in helping us choose new vehicles. They went out of their way to make up feel like family and made the process of buying a car enjoyable. I have already recommended them to a friend who is also going to be purchasing a Jeep in the near future and will continue to do so! More
Best experience in negotiating with an auto salesperson I had several E-mail contacts with Ken Irons from Adventure Chrysler Jeep and each contact with Ken was professional, timely and helpful. As it turned I had several E-mail contacts with Ken Irons from Adventure Chrysler Jeep and each contact with Ken was professional, timely and helpful. As it turned out we decided on purchasing another vehicle that Ken does not sell but it wasn't an easy decision in large part to the service offer by Ken. He even thanked me for the opportunity to assist me after I informed him of our decision to purchase another vehicle. There's no doubt that I will contact Ken in the future when we shop for our next vehicle. By the way Adventure;s price was the best from over 7 dealerships we dealt with. More