Chrysler Dodge Jeep Ram of Willoughby

I always service my vehicles here and recieve excellent service. The only complaint I have is that I never get a car wash after my Jeep is serviced, it's either closed or being repaired. It's the one thi service. The only complaint I have is that I never get a car wash after my Jeep is serviced, it's either closed or being repaired. It's the one thing that I expect when I get my oil changed and it really only gets washed every 4th or 5th oil change. I also have had to use their body shop and they do great work and the price was lower than what they quoted me! More

We appreciated Bob's patience and knowledge when we walked into Adventure Jeep. We had several questions and Bobs's experience and personality made it a pleasure to take our time and feel good about ou walked into Adventure Jeep. We had several questions and Bobs's experience and personality made it a pleasure to take our time and feel good about our decision without feeling pressured. The whole staff at Adventure Jeep, from the owner and salespersonal, to the service department, treat you with an appreciation for your business that has long be forgotten at many establishments. And most importantly.........We love our new Wrangler!! More

Eugene Guzik was great!!! Very patient with me. Very knowledgeable, helpful and friendly. The website was very informative. I never would have called the dealership if the website wasn't so good. I w knowledgeable, helpful and friendly. The website was very informative. I never would have called the dealership if the website wasn't so good. I was able to go online pick the car I wanted,tour it with pics. Then I compared price to all other dealer websites. Once I found what I wanted, I began calling. Eugene was willing to come pick me up (I had no working vehicle), with the vehicle that I picked out and eventually purchased. More

My relationship with this dealership started in the Service Department with Erin. It was her promptness and professionalism that made me what to continue doing business with Adventure. Erin and the e Service Department with Erin. It was her promptness and professionalism that made me what to continue doing business with Adventure. Erin and the entire staff treated me great every time I came in for either warranty work or a simple oil change. As my Lease was ending I was introduced to Mike Berg. What a professional. From the first time I talked with him he put me at ease regarding Leasing from Adventure. Everything went very very smooth with the transaction. My wife also commented how smooth the transition went and also commented on Mike's attention to detail. I would recommend this Adventure Dealership to all my friends and family. I look forward to seeing the new addition completed. I plan on remaining committed to this Dealership. Sincerely, Robert J. Sternot Janice A. Sternot More

Avery did a great job meeting our needs and working through the process. One of the best and most professional sales consultants we've ever worked with for any transaction. The one disappointing pa through the process. One of the best and most professional sales consultants we've ever worked with for any transaction. The one disappointing part of the transaction was when the business manager kept coming back for minimal quantities ($30-$50) on the final price of the vehicle. More

Avery did a great job in sales. I called about a Grand Cherokee I saw on-line and Avery said it was in great condition. That was an understatement. The vehicle was immaculate! Avery was informative, hones Cherokee I saw on-line and Avery said it was in great condition. That was an understatement. The vehicle was immaculate! Avery was informative, honest and he did his best to meet my price goals. Jennifer in finance did an excellent job explaining financing and warranty options. I bought my first extended warranty ever. Mike helped by bringing my garage door opener to my house when I left it in my trade-in. I needed service soon after the purchase for a warranty item and they scheduled me promptly and handled the issue quickly. Overall this dealership is well run and everyone is ultra customer-oriented. I would highly recommend Adventure to anyone looking for a new or used Mopar product. More

Micheal was very helpful when viewing the cars and was not overly pushy at all, did not try to persuade us either way. When we did decide and worked with the financing aspect with jennifer were very ha not overly pushy at all, did not try to persuade us either way. When we did decide and worked with the financing aspect with jennifer were very happy with the service and time she spent with us, she went above and beyond and made a someitmes not so exciting part of the purchase very easy and very informative!!! Overall great experience and would recommend this dealership to all looking for a new or used car!! More

I had been shopping for a 4.0 liter Jeep Wrangler that was priced fair. Several places offered below average product for above average prices since we were in the dead of winter here in Cleveland, OH. I s was priced fair. Several places offered below average product for above average prices since we were in the dead of winter here in Cleveland, OH. I stopped into the dealership, met a nice sales person. They brought the Jeep to me for a test drive. I met a second great salesperson who worked hard with the Finance Manager to give me a fair offer on my Infiniti and the deal was done with 24 hours. Great service. (even dropped my old plates off at my house when the bolts rusted!!) More

Everyone was very helpful. I had to have my jeep checked out because of a recall notice I received. It needed work and I had an appointment, so they lent me a car so I could do what I needed to do. Everyone out because of a recall notice I received. It needed work and I had an appointment, so they lent me a car so I could do what I needed to do. Everyone seemed happy with their jobs and were very friendly. More