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Chrysler Dodge Jeep Ram of Willoughby

Willoughby, OH

3.5
256 Reviews

36845 Euclid Ave

Willoughby, OH

44094

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256 Reviews of Chrysler Dodge Jeep Ram of Willoughby

July 18, 2025

I will never use this dealership again. My 2015 jeep had death wobble on my ride home. Finally got them to agree to help with new rubber, but was bounced thru many mgrs and days plus card More

by Habergrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay AJ Dibbon
June 05, 2025

Thank you Eric and Felix for such a wonderful experience buying my new car. The Best customer service! 10/10 More

by Gladys R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Figueroa/Felix Santiago , Edwin Cedeno
May 05, 2025

I scheduled a service appointment a week in advance at Willoughby CDJR for an oil change and tire rotation on my 2024 Wrangler. After dropping it off, I spent about an hour and a half nearby, expecting th More

by Bailey
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not specified
April 26, 2025

Eric Torres was extremely pleasant and helpful to work with. He and the managers worked with us on a deal we were ultimately, incredibly pleased with. We thought the design and atmosphere of the dealershi More

by RepeatBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Torres, Edwin Cedeno
April 10, 2025

Eric took care of, was a man of his word. Overall great experience and great service! More

by Vincent.loparo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Figaroa , Josh Leutwyler
April 03, 2025

I cancelled an extended warranty contract with AGWS. It was confirmed cancelled on 2/11/2025. Since then, Edwin and his team have been holding the refunded amount. They have lied twice saying the ch More

by burtonmaverick@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edwin Cedeno, Hadariel (HD) Copeland
March 20, 2025

I recently traded in my well-maintained truck with only 8,800 miles for a vehicle that could better accommodate my growing family. Opting for a licensed dealership, I anticipated a seamless and trustworthy More

by Ddombrowski93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felix
January 11, 2025

Samaria Is A Excellent Salesperson She’s Works Patiently and Gets Your Car Deal Approved If Anyone Is Interested In Purchasing A Vehicle Call The Best Salesperson Samaria Tufts More

by veeshowcase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samaria Tufts
Jan 11, 2025 -

veeshowcase responded

Samaria Is A Very Professional and Hardworking She Will Definitely Get The Car Deal Approved So If You Looking To Purchase A Vehicle Any Time Soon Make Sure You Call Samaria Tufts

December 29, 2024

I want to compliment all of the staff/sales people at your establishment. I was greeted warmly and hospitable by everyone. Eric stood out to me. He was smiling, friendly, accommodating, and patient. He i More

by danaromer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Figueroa
December 28, 2024

I was hesitant at first to buy a car from a dealership, but after I met Eric that changed. He made me feel so conformable and answered every question I had with such a great attitude. I'm so happy and gla More

by Lenorietorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Figueroa
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