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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.8
516 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 516 reviews

December 20, 2022

Awesome ! Very professional knowledgeable and forthcoming with the information I needed on the jeep Cherokee vehicle that I was interested in. Really help me More

by Wilsonkali70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Wales, Syl K, Diana Garzon, Pedro Garcia, Luis Guerrero, Emina Pitts, Sue Cervini
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Dec 21, 2022 -

Chrysler Dodge Jeep Ram of Chicago responded

Hi friend - Thanks so much for trusting us with the process and your time! Truly appreciate the kind words spoken in your review. Our management works very hard in providing the proper training and tools for our sales team to deliver an unforgettable experience for our customers and we are happy to hear our investment in our team was able to provide you a pleasant car buying experience. Thank you again - for your business, time, and support!

December 18, 2022

I have worked with this dealership on several occasions. Every one is friendly. The service department is the only jeep dealership that has been able to accommodate my needs. I have worked with Jose and S More

by Nekeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Galarza, Sue Cervini, Samuel Cortes
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Dec 21, 2022 -

Chrysler Dodge Jeep Ram of Chicago responded

Nekeda, we value you for being our lifelong customer! Thanks for taking the time out of your day to write such a genuine review to support us! Your kind words and business are truly appreciated. As always, we look forward to seeing you on your next visit!! Our top priority is being able to provide extraordinary experience on the service needed on every visit. We value your time and are always happy to make sure you are getting the best return on your investment. Thanks again for your continued support and business :)

December 18, 2022

It was my first visit today to this dealership. I came from downtown and I was there for service. Service department was very honest and nice and helpful. Sue was helpful in trying to ask me about More

by Kimberleeovnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Galarza, Sue Cervini, Samuel Cortes
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Dec 21, 2022 -

Chrysler Dodge Jeep Ram of Chicago responded

Thanks so much for the kind review, Kimberlee! Hope your son is feeling better! We appreciate your business and we appreciate you taking the time out of your day to leave us a review.

December 17, 2022

It has certainly been upgraded since the last time I was here. The Christmas tree stunning. More

by ejeankelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Galarza, Sue Cervini
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Dec 17, 2022 -

Chrysler Dodge Jeep Ram of Chicago responded

Thank you so much. Enjoy the holiday season and thank you for your business!

November 01, 2022

my wife and I bought our cars at Napletons a few years ago and recently returned for maintenance and service to find there are new faces new name!! Thankfully my salesperson Steve Bernard is still there a More

by mysteriousstranger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve bernard
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Nov 01, 2022 -

Chrysler Dodge Jeep Ram of Chicago responded

Thank you for choosing CDJR of Chicago. We understand that you have many choices when it comes to purchasing and servicing your vehicle and we are so very happy you chose us. We look forward to serving you for many more miles to come.

October 10, 2022

I was very worries about my buying and the salesman and his manager took their time and showed my what I really wanted and help me order a new 4XE and saved me around $4,500. I m glad I stopped by and took More

by Jeep_Lover7890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Clemons, Robert Crane, Sara Abraham, Juliet Ibraham, Doug Norton, Sheldon Joy, Bruce Martindale, Mike Jesic, Sharon Iles, Mark Newman, Customer Service
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Nov 01, 2022 -

Chrysler Dodge Jeep Ram of Chicago responded

Thank you for choosing CDJR of Chicago. We understand that you have many choices when it comes to purchasing and servicing your vehicle and we are so very happy you chose us. You made a great choice with the 4xe and look forward to delivering your order as soon as it arrives!

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