Chrysler Dodge Jeep Ram FIAT of Manhattan

It was a very good and clean experience. Manager was nice as well. And the process was smooth. Manager was nice as well. And the process was smooth. More

The salesperson Neil was very Professional ,courteous and very knowledgeable about his job. Keep it up. very knowledgeable about his job. Keep it up. More

Let us start by bringing up that the mopar family of products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked a products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked and ultimately ordered parts . Parts arrived last week, I then brought the car in yesterday Monday May 23 to avoid an accident as my car is losing power. I came back in on the May 24 to ask how long would the repairs take, manny started hollering at me in plain waiting area. I obviously got mad and asked him to lower his tone. That’s when Dillon (manager comes around and tells me after 3 weeks of waiting for parts he is going to bring my car down cause manny is having a hissy fit. I told him what I need is the same respect offers to these millionaires and not to be yelled at cause he is overwhelmed. Dillon went around and answered my question and actually stayed calm and collected. He gave me the information I needed. He told me to get a rental until Friday as they are backed up and it will give them time. I will now go and extend my rental until friday. Emmanuel Karamalis should be fired for yelling at a customer the way, he raised his voice at me. Not everyone is going to have the same control, so avoid yourselves the possible disrespect. Avoid Emmanuel Karamalis as your representative if you are using an extended warranty. His excuse is he is extremely busy and overwhelmed to disrespect a customer is unacceptable. Emmanuel Karamalis should stay away from customer service 🙌 More

Angel was great he listened to every word I said to him about the issues I had with my jeep . When I picked my jeep everything was solved and I was happy to drive !thank guy you angel about the issues I had with my jeep . When I picked my jeep everything was solved and I was happy to drive !thank guy you angel More

I have been using this dealership for many years now, and just found out that they are now under new ownership. My new experience with this was very good. Angel who I felt with was very helpful and accommoda just found out that they are now under new ownership. My new experience with this was very good. Angel who I felt with was very helpful and accommodating. More

I will never go anywhere else to buy a car! Our Grand Jeep Cherokee is the perfect car for our family and team, headed by Roman, could not be more professional and helpful. The effort to meet c Our Grand Jeep Cherokee is the perfect car for our family and team, headed by Roman, could not be more professional and helpful. The effort to meet customer needs exceeded my expectations. Not only did I get a beautiful new car, I have made some great new friends. More

They gave me a great deal, took my old lease back too with ease. Service was phenomenal. Recommend to anybody to go there for their next vehicle. with ease. Service was phenomenal. Recommend to anybody to go there for their next vehicle. More

Great customer service, quick and efficient! Our service representative was communicative and knowledgeable. Much better than other Jeep service centers. Our service representative was communicative and knowledgeable. Much better than other Jeep service centers. More

The customer service is outstanding. Work is always done professionally. I have confidence in the service crews at this dealership. Work is always done professionally. I have confidence in the service crews at this dealership. More

Made a "VIP" appointment to see a Jeep, drove two and half hours for them to tell me vehicle was already sold, they never called to tell me. Yet they sat me down asking how much money I was willing to pu half hours for them to tell me vehicle was already sold, they never called to tell me. Yet they sat me down asking how much money I was willing to put down prior to telling me Jeep was sold. Zero "VIP" service. Definitely never buying from a big dealership ever again. The whole situation seemed very bait and switch. Carvana makes so much better sense now. More