678 11th Ave
New York, NY 10019
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sales Dept.
finance Dept.
management Dept.
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I was happy my car was ready for me on 7-25 @ 1:30pm. Still don’t understand the reason for the unexplained alarm and what caused it go off. And what to do to disarm the alarm if it happens again. Was disappointed I was not offered a low cost rental for the time my vehicle was in the shop.
Bryan was very attentive, responsive and credible. He was knowledgeable about the car I wanted to purchase and made things very easy.
Bobby was very kind and gave us good attention from the beginning to the end. He gave us all the information we needed.
So nice, so kind, so patient. Made the whole experience just incredible. Would definitely buy from them again.
I had the best car-buying experience thanks to Ollies Mercedes! From the moment I met him, Ollies was exceptional. He took the time to really listen to what I was looking for in a vehicle, answered all of my questions thoroughly, and never once rushed me through the process. His professionalism, patience, and genuine care for making sure I found the right car made this purchase experience the smoothest and most enjoyable I’ve ever had — and I’ve purchased nine vehicles in my life! If you’re looking for someone who truly puts the customer first, I highly recommend working with Ollies. He sets the standard for excellent customer service.
We came into the Manhattan dealership to buy a new car. We were met by Louis, one of the sales people. Louis was very polite and effective; he quickly understood what we were looking for and showed us a couple of cars that met our needs. We closed on the same day. Next Louis was very helpful in streamlining the documentation and delivery process. We felt 100% comfortable with Louis and with the car we bought.
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