Chrysler Dodge Jeep Ram FIAT of Manhattan

From the moment I spoke with Mike from the Parts Department, I knew this place was different from all the others. In an EXCELLENT way!!! Their service from beginning to end is top notch. Manny and Department, I knew this place was different from all the others. In an EXCELLENT way!!! Their service from beginning to end is top notch. Manny and Nelson were also super helpful. There is a great vibe, environment, atmosphere there. Can’t recommend them enough. More

The service provided by Angel was outstanding , he went above and beyond. From start to finish. above and beyond. From start to finish. More

I was trying to get basic information about a car for 2 days. No one in that store seems to want to sell a car. I was a buyer and they simply could not get back to me. I called several salespeople, manage days. No one in that store seems to want to sell a car. I was a buyer and they simply could not get back to me. I called several salespeople, management, and the BDC manager, and no one could take a few extra pictures for me or even call me back. I then find out that they took a deposit on the car from someone 2 weeks from now. This dealership does not have their act together. More

Great dealership that knows how to treat their customers. Very respectful and friendly. I would recommend them to anyone that inquired on purchasing a Jeep/dodge vehicle. Very respectful and friendly. I would recommend them to anyone that inquired on purchasing a Jeep/dodge vehicle. More

Bobby Brent was very responsive and easy to deal with. Overall solid customer service, I'm pleased with how it worked out. Overall solid customer service, I'm pleased with how it worked out. More

John was exceptional with his work on getting us into a car we can afford and love. He worked hard on the numbers we requested and give him a lot of credit for making this deal go through. car we can afford and love. He worked hard on the numbers we requested and give him a lot of credit for making this deal go through. More

I worked with Neil Iton at CDJRF Manhattan and had an excellent experience. From the time I walked in late one Saturday afternoon to the purchase of my car six weeks later, my dealings with Neil were del excellent experience. From the time I walked in late one Saturday afternoon to the purchase of my car six weeks later, my dealings with Neil were delightful and productive. He was able to find me a previously-owned Fiat, the availability of which was/is very slim. Neil also saw me through the process of making sure the car was road ready and equipped with all the necessary service support going forward. Thank you so much, Neil!! More

It was a very good and clean experience. Manager was nice as well. And the process was smooth. Manager was nice as well. And the process was smooth. More

The salesperson Neil was very Professional ,courteous and very knowledgeable about his job. Keep it up. very knowledgeable about his job. Keep it up. More

Let us start by bringing up that the mopar family of products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked a products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked and ultimately ordered parts . Parts arrived last week, I then brought the car in yesterday Monday May 23 to avoid an accident as my car is losing power. I came back in on the May 24 to ask how long would the repairs take, manny started hollering at me in plain waiting area. I obviously got mad and asked him to lower his tone. That’s when Dillon (manager comes around and tells me after 3 weeks of waiting for parts he is going to bring my car down cause manny is having a hissy fit. I told him what I need is the same respect offers to these millionaires and not to be yelled at cause he is overwhelmed. Dillon went around and answered my question and actually stayed calm and collected. He gave me the information I needed. He told me to get a rental until Friday as they are backed up and it will give them time. I will now go and extend my rental until friday. Emmanuel Karamalis should be fired for yelling at a customer the way, he raised his voice at me. Not everyone is going to have the same control, so avoid yourselves the possible disrespect. Avoid Emmanuel Karamalis as your representative if you are using an extended warranty. His excuse is he is extremely busy and overwhelmed to disrespect a customer is unacceptable. Emmanuel Karamalis should stay away from customer service 🙌 More