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Chrysler Dodge Jeep Ram FIAT of Manhattan
New York, NY
183 Reviews
Our dealership is staffed with only the best automotive professionals in the Manhattan NY area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chrysler, Dodge, Ram and FIAT car, truck and SUV vehicles.
Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 183 reviews
September 22, 2021
The worse experience, I drove from out of state to see a vehicle that had been sold , and received a confirmation call a hour before and they say the vehicle received a deposit the night before. The General vehicle that had been sold , and received a confirmation call a hour before and they say the vehicle received a deposit the night before. The General manager was rude and showed no customer service.. More
by Laron201
Employees Worked With
General Manager , Giorgio Demy, Customer Service
June 25, 2021
**UPDATE: Changing stars as the assistant manager reached out and fixed the situation and I already have a car back. Happy with the quick turn around, seems like the upper management empathized with the sit out and fixed the situation and I already have a car back. Happy with the quick turn around, seems like the upper management empathized with the situation much more than the sales team. Chrysler Dodge Jeep Ram FIAT ManhattanNY Local so was hoping to like this dealership, but alas first month alternator and battery is dead on new car, unresponsive and unhelpful support(can't get ahold of the dealership to escalate issue to manager) -- the overall response was 'what is the big deal'. Would not recommend. More
by miriam_goss
Employees Worked With
Customer Service
May 25, 2021
Bad experience with the Sales consultant Mr. Roman Lozovky. Gave a quote on a Jeep Wrangler which was $200 per month higher than competitive quotes from dealers in the area. When I asked him for basic Lozovky. Gave a quote on a Jeep Wrangler which was $200 per month higher than competitive quotes from dealers in the area. When I asked him for basic things like the Residual value and Money factor for the lease numbers which he gave, he flat out refused! What a joke .. do you expect me to pay $700+ per month without even knowing what I am paying for? The deal provided by this dealership was not competitive. More
by Raj
Employees Worked With
Roman Lozovsky
May 19, 2021
.SECOND REVIEW---Had some follow up issues that my sales rep Lynch, and his sales manager Frank Monica were kind enough to me out with. Last month I purchased a 2-door Jeep Wrangler and could not be happier rep Lynch, and his sales manager Frank Monica were kind enough to me out with. Last month I purchased a 2-door Jeep Wrangler and could not be happier, especially as the weather gets warmer and you can put the top down, and especially when you have professional good, honest stand up folks like Frank and Lynch taking care of you. Since 1999 I have leased or purchased 7 cars over the years and even though I now live in NJ, it because of folks like this that I make the trek across the river, it's well worth it. Their selection is first rate, I pretty much got the exact Jeep, model, color I was looking for. Long story short--this is the place to go, these are the guys to see, you'll be glad you did---thanks Lynch and Frank--for all your time, help, and yes patience More
by Daisyderian
Employees Worked With
Frank Monica (sales mgr) Lynch Nguyen (sales rep), Customer Service
May 11, 2021
My Jeep Grand Cherokee was brought in for service because of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio is replaced). At drop of was told it was next day pick up. After calling several times the next day with no answer I eventually received an email response that my car needs to stay in the shop for 10 days. The dealer would not provide a loaner and only offered me the option of picking back up the malfunctioning vehicle without a functioning Air Conditioning/Heating system or radio. This was not an option for me because I drive with a baby. Embarrassing customer service. More
by Chrysler53
Employees Worked With
Customer Service
March 12, 2021
Just brought tenth Jeep and my fourth SRT from Manhattan Chrysler Jeep - I am a royal customer and dealing with Neil Iton was a true pleasure. Neil professional and courtesy is second only to his great Bos Chrysler Jeep - I am a royal customer and dealing with Neil Iton was a true pleasure. Neil professional and courtesy is second only to his great Boston College football stories. If you want a Grand Cherokee SRT - go to Manhattan Jeep and ask for Neil! Trust me! More
by PendarvisR
Employees Worked With
February 28, 2021
Great service and friendly professional staff. I recommend this dealership...they are honest, straight forward, no pressure and no gimmick! Call Gio for your next vehicle purchase!!! He is amazing recommend this dealership...they are honest, straight forward, no pressure and no gimmick! Call Gio for your next vehicle purchase!!! He is amazing person! More
by Belgica
Employees Worked With
Giorgio Demy, Customer Service
January 21, 2021
Great service , customer friendly. Rep. Stephen@CDJRF Manhattan, went above and beyond. Thank you Vehicle was returned on the date as agreed on, thank you , Manhattan, went above and beyond. Thank you Vehicle was returned on the date as agreed on, thank you , More
by Chad.bar
Employees Worked With
Gil
