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Chrysler Dodge Jeep Ram FIAT of Manhattan

New York, NY

4.5
140 Reviews
Our dealership is staffed with only the best automotive professionals in the Manhattan NY area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chrysler, Dodge, Jeep, Ram and FIAT car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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678 11th Ave

New York, NY

10019

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Showing 140 reviews

June 25, 2021

**UPDATE: Changing stars as the assistant manager reached out and fixed the situation and I already have a car back. Happy with the quick turn around, seems like the upper management empathized with the sit More

by miriam_goss
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jun 27, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Miriam, Here at Chrysler Dodge Jeep Ram FIAT Manhattan, your feedback is important to us. I would appreciate the opportunity to speak with you about your vehicle. Would you mind emailing your preferred contact information to me at isaacashwal@jlrmanhattan.com? Best Regards, Isaac Ashwal General Manager isaacashwal@jlrmanhattan.com

May 25, 2021

Bad experience with the Sales consultant Mr. Roman Lozovky. Gave a quote on a Jeep Wrangler which was $200 per month higher than competitive quotes from dealers in the area. When I asked him for basic More

by Raj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman Lozovsky
May 19, 2021

.SECOND REVIEW---Had some follow up issues that my sales rep Lynch, and his sales manager Frank Monica were kind enough to me out with. Last month I purchased a 2-door Jeep Wrangler and could not be happier More

by Daisyderian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Monica (sales mgr) Lynch Nguyen (sales rep), Customer Service
May 20, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Hi Daisy- It sounds like you had a great experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are glad to hear Frank and Lynch went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new Jeep Wrangler! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Chrysler Dodge Jeep Ram of Manhattan!

May 11, 2021

My Jeep Grand Cherokee was brought in for service because of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio More

by Chrysler53
Customer Service
Recommend Dealer
No
Employees Worked With
Customer Service
March 12, 2021

Just brought tenth Jeep and my fourth SRT from Manhattan Chrysler Jeep - I am a royal customer and dealing with Neil Iton was a true pleasure. Neil professional and courtesy is second only to his great Bos More

by PendarvisR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for visiting Chrysler Dodge Jeep Ram FIAT Manhattan! We will be sure to thank Neil for helping you get your Grand Cherokee SRT. Let us know if there is anything else we can help you with. We look forward to working with you again!

February 28, 2021

Great service and friendly professional staff. I recommend this dealership...they are honest, straight forward, no pressure and no gimmick! Call Gio for your next vehicle purchase!!! He is amazing More

by Belgica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giorgio Demy, Customer Service
Mar 01, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the positive review! We are happy to hear Giorgio was able to help you find a great rider and was able to make your overall experience at our dealership pressure-free and amazing. If you need help with your new ride, feel free to give us a call at Manhattan Jeep Chrysler Dodge Ram.

January 21, 2021

Great service , customer friendly. Rep. Stephen@CDJRF Manhattan, went above and beyond. Thank you Vehicle was returned on the date as agreed on, thank you , More

by Chad.bar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
Jan 27, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you so much for taking the time to share the great customer service experience you had at Manhattan Jeep Chrysler Dodge Ram! If there is anything further we can be of assistance, please do not hesitate to reach out and inform our team. We hope you have a wonderful day!

January 02, 2021

Positive Experience! Sales Professional Neil was able to talk to me and walk me through my purchase, and was extremely patient. I had many questions and he was excellent in listening and helped me get into More

by JuleszWil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for taking the time to leave us a positive review. We are happy to learn that Neil was able to help you find a great car and was able to make the overall experience at our dealership fun and stress free. If you ever need help with your vehicle, feel free to give us a call here at Manhattan Jeep Chrysler Dodge Ram!

December 19, 2020

Like many New Yorkers, I’ve gone decades without owning a car in the city. So when I decided to purchase a certified pre-owned Fiat 500X, I had a lot of questions and needed a lot of assistance. Giorgio Il More

by New Fiat Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giorgio Demy
Dec 20, 2020 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for visiting Manhattan Jeep Chrysler Dodge Ram! We will be sure to thank Giorgio for helping you get your new Fiat 500X. We look forward to working with you again!

December 10, 2020

my van had a safety recall and i was given a price of $189 by the service guy. when i picked the van up, suddenly the price was over $800. the first quote was just for the parts, he said. not the labor.. More

by envisionanything
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
brian suruj
Dec 11, 2020 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Hello, Thank you for bringing this to my attention. I take your feedback seriously and always want our guests to have exceptional experiences working with our Service Department. Would you please reach out to me at your earliest convenience and provide me with your full name so that we can further discuss this situation? Thank you for your time. Isaac Ashwal General Manager isaacashwal@jlrmanhattan.com

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