Chicago Northside Toyota

My family has been buying cars from this dealership for years! And now I completely understand why. I bought my new Camry a few months ago and had to come in last week for my first oil change. When I bough years! And now I completely understand why. I bought my new Camry a few months ago and had to come in last week for my first oil change. When I bought the car, the salespeople were very helpful and accommodating and the service department was no exception. They made sure I was aware of my options and even threw in a coupon. I feel like I was really taken care of. More

This is my second car I have purchased from Chicago Northside Toyota. I wanted to take advantage of the special financing offer from Toyota at the end of the year and I could not find the model and co Northside Toyota. I wanted to take advantage of the special financing offer from Toyota at the end of the year and I could not find the model and color I wanted in California. I made a call to see if they could get the car, and they shipped it out to me the following week. Unfortunately, the car arrived covered in salt and dirt from the long haul on the car carrier. Becuase there was some road tar, the dealership had the car detailed by a dealer local to me at no charge. I have had nothing but good experiences with both the first car I bought and the new one. I financed both through the dealership and the finance department also made it very easy, followed up and got things done. More

I was referred to Sam by a friend of mine who had said good things about him and his dealership. I bought a 2007 used Lexus from him, got a great deal, and it's running great. I would recommend working good things about him and his dealership. I bought a 2007 used Lexus from him, got a great deal, and it's running great. I would recommend working with Sam and his team as they are honest, friendly, and easy to work with. More

As we all know, service is the other half of ownership. As we all know, service is the other half of ownership. This Dealership has gone out of their way to "make it right" from jump start. Mngr. David Sa As we all know, service is the other half of ownership. This Dealership has gone out of their way to "make it right" from jump start. Mngr. David Salomon and his dealership & staff are the best at what they do. Professionalism with Top Honors. I cannot tell you where to buy your vehicle from. Only recommend but, my next vehicle will be purchased yet again from this fine establishment. Jimi K. Chicago, IL. More

I went to them for a suspension check and engine oil change on my Toyota Avalon. They took the car for a drive test (per my request) to check the noise generated when you drive the car over speed bumps change on my Toyota Avalon. They took the car for a drive test (per my request) to check the noise generated when you drive the car over speed bumps or pot holes. After that, they lifted the car up and inspected everything related to the suspension and drive train. The conclusion was that the struts, mounts, and links needed to be replaced, and I received a very quick and accurate estimate. They explained to me what needed to be done and how long it would take to do the job. I wasn’t pushed to do the job same day. The oil change was done very fast, and I also got free tire rotation, and on top of that a free car wash. I’d give this dealer an A+ for service and personnel. I’ll go back there next time when I’m ready to fix the car suspension. More

I recently bought a used car from them and brought it in for an oil change. I had questions about whether I should do the full 15,000 mile service or just stick with the oil change. I was a little nervous b for an oil change. I had questions about whether I should do the full 15,000 mile service or just stick with the oil change. I was a little nervous because I had read some older reviews from a few years ago saying that they often tried to push you inter service you didn't need. The service advisor was really helpful, explained the manufacturer's suggestions and the price difference. He even gave me the coupon price (even though I didn't have one) and made sure I had all the information I needed to take advantage of a rebate offered by Valvoline. Overall, a great experience! Will definitely use them again. More

The guys in the service department, John and Juan, are always straightforward. They tell me what I really need done, what I dont, and what is and isnt covered under my warranty. Granted I can handle my ow always straightforward. They tell me what I really need done, what I dont, and what is and isnt covered under my warranty. Granted I can handle my own oil changes, but I never hesitate to come to the dealership for all other maintenance and repair needs. More

I'll admit I was a little nervous about going to a dealership to get my Corolla serviced, so I took my brother with me. Although I did have to wait (everyone wants their car ready for the Chicago wint dealership to get my Corolla serviced, so I took my brother with me. Although I did have to wait (everyone wants their car ready for the Chicago winter, right?), all of the service writers were nice and explained everything to me (and my brother verified). I left feeling confident that my car wouldn't be one of those found on the side of the expressway this winter. Thanks. More

I absolutely despise this place. I came here back in I absolutely despise this place. I came here back in 2005 and leased my first Toyota here and felt good about the whole experience. I came back i I absolutely despise this place. I came here back in 2005 and leased my first Toyota here and felt good about the whole experience. I came back in 2010 and didn't have my guard up like the first time and got burned. I ended up paying about $150 more a month on a vehicle with a lower sticker price. The salesman gave me a whole heap of reasons why the vehicle cost more per month (and foolishly I didn't have my previous paperwork with me to reference.) He refused to give me the capitalized cost when asked directly. When I asked to speak with his manager to know the cap cost the manager danced around the issue and told me the deal they were offering was was about $2-3000 off. When I sat down with the finance guy, I asked him why it said I was leasing a previous model year vehicle at full sticker price when the sales manager said the figure they were giving me was 2-3000 off, he said that the savings was in the lease factor. I get home and look at my previous lease paperwork and realized that last time I had leased a more expensive vehicle, had a better lease factor and paid less per month. I went back in to talk to the Sales Manager and the most he was willing to do was "split" the cost of a bluetooth device that he said costs him $590. I went out to talk to the installer to see where they would put it in, and quickly looked up the device online to see what it costs and it cost about $240 everywhere. What?! I confronted him about this and he acted surprised and agreed to cover the whole cost of the bluetooth device. So, OK, lesson to self, don't sit down to talk prices unless you have your guard up and are ready to battle, and DON"T do business with these guys again. So, I had a service contract with these guys and brought my car in for the recall, minor service and to have wires run for a subwoofer. I specifically asked the guy to hook the subwoofer wiring up to the rear speakers (so I could adjust the balance between what I was hearing in the front speakers and what was coming from the subwoofer.) I went back to pick up the car and the subwoofer is wired with the front speakers. I confronted him about this and he said the wires for the rear speakers were smaller and that I'd have to come back later to get it rewired. I get it home and realize the automatic locks don't work. Then I realize that the ignition isn't actually shutting off, so the battery drains until it is dead when I leave the car sit. So I called the dealership and scheduled a time that Monday to get it fixed. I brought it in again and he fixed the ignition issue but told me I'd have to come back again another time to get the speakers rewired. I don't live close to this dealership, so each time I go, I either have to leave work early, or spend my entire night at the dealership. I don't have time to hang around waiting for you to fix something you should have done right the first time! So I told him I'd be back after work Thursday and came back the THIRD time to get it done the way we'd discussed before we started anything. I get there and the person I'd been dealing with was an hour late. All said and done, I ended up getting $35 off the cost of the install. Absolutely ridiculous. I despise this place. Never again. More