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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.7
307 Reviews

307 Reviews of Chevrolet of Walla Walla - Service Center

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March 24, 2023

Great experience working with Greg and Jonathan with our recent car purchase! Great service provided! Thanks Nissan Walla Walla! More

by RS
Recommend Dealer
Yes
Employees Worked With
Jonathan (Sales), Greg Torres
Mar 27, 2023 -

Chevrolet of Walla Walla responded

Thank you for your wonderful review! Customer satisfaction is our top priority and we're so proud to hear that Greg and Jonathan delivered an excellent experience! Thank you for your feedback and for choosing Chevrolet of Walla Walla, we look forward to providing you with excellent service again soon!

March 24, 2023

Service was fast and effective. You can really tell that the people that work here have passion for what they do, and I appreciate that. I would highly recommend taking your vehicle More

by ezbackfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Tiscareno, Greg Torres
Mar 27, 2023 -

Chevrolet of Walla Walla responded

We are very grateful to receive your five-star rating and review! What you've described is everything that Chevrolet of Walla Walla stands for. Our staff enjoys creating a trustworthy atmosphere where our customers feel respected and guided in the right direction. Thank you for inspiring us all to continue going above and beyond! Have a wonderful day!

March 21, 2023

Excellent and timely. Staff was polite and helpful. Vehicle was operational in less than 24 hours. More

by Bradhumbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Chevrolet of Walla Walla responded

Thanks for the 5-star review! If we can be of any further assistance, please let us know. Have a great day!

March 18, 2023

I had a 2 0’clock appointment for an oil change. My car wasn’t finished until 4:15. As I was driving home I noticed the “service engine soon” had not been reset. Now I have to go back to the Service More

by debbiedaly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names
Mar 27, 2023 -

Chevrolet of Walla Walla responded

We're disappointed to hear of the negative experience you had at our location. Our service manager would really like to speak with you more regarding this matter. Please us at (509) 529-7000. We look forward to hearing from you.

March 15, 2023

Very fast and great service. Loved the shuttle instead of waiting! The driver was very good . More

by Cindytowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Chevrolet of Walla Walla responded

We are very grateful to receive your glowing review! Our staff enjoys creating a trustworthy atmosphere where our customers feel appreciated and respected. Thank you for inspiring us all to continue going above and beyond! Have a wonderful day!

March 11, 2023

Worst service I’ve ever experienced. Especially since it was warranty work. Didn’t have a battery and said they were back ordered. The dealership in La Grande had 5 in stock More

by Mlkyost22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was helpful
Mar 16, 2023 -

Chevrolet of Walla Walla responded

We take pride in providing the quality service that Nissan of Walla Walla is known for and it's discouraging to see that's not what you've received. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Please message us your contact information at your earliest convenience so we can work towards a resolution. Thank you for your feedback and we look forward to reconnecting with you.

March 10, 2023

A coupon for a oil change was mailed to me for $19. 99. Ended up paying over $40.00 More

by luisafootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Chevrolet of Walla Walla responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our service department so we may determine the best way to assist you.

February 23, 2023

We have purchased two vehicles and have had them serviced at this dealer since March of 2014. We had an excellent purchase experience and their service has been very professional, scheduling to meet our nee More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Chevrolet of Walla Walla responded

Thank you! We want nothing but the best for our customers and we're so happy you had such a great sales/service experience with us! All of us here at Nissan of Walla Walla, thank you for the kind review, and please don’t hesitate to reach out, we are here to help!

February 19, 2023

They took my vehicle in quickly for reg service. Got it done fast and back on road rapidly. More

by i12boat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Chevrolet of Walla Walla responded

I12boat, we are so happy to read such a great review about Nissan Of Walla Walla! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

It was good rapid service. The people were nice and pleasant to work with. Work was done quickly. More

by bsandau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 23, 2023 -

Chevrolet of Walla Walla responded

Bsandau, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla