Chevrolet of Walla Walla - Service Center

Jose was a delight to work with, keep us informed when our vehicle was in for service and also let us know what needs to be done in the near future for our Chevy Silverado 2500 our vehicle was in for service and also let us know what needs to be done in the near future for our Chevy Silverado 2500 More

The service center is great. Dealership itself is not as trustworthy as I had hoped. Dealership itself is not as trustworthy as I had hoped. More

After dropping off my car it sat for more than two weeks before any work was begun. First, the technician was away on personal matters, then there was difficulty contacting the GM warranty department, foll before any work was begun. First, the technician was away on personal matters, then there was difficulty contacting the GM warranty department, followed by a lack of availability of parts, and finally, after the parts arrived, a potential delay caused by a perceived problem with the lift to raise the car to be able to remove the front wheels. Once it was identified that my vehicle has "pucks" installed in the frame rails the work was accomplished in warp speed time (less than four hours). Jose kept me apprised periodically and did well considering that most delays were out of his control, except the lift issue. I'm satisfied with the outcome and the quality of the work, but am disappointed by the delays caused by the lack of technician availability and of the length of time to order parts. More

Had nothing but good service down there I like all the people down there they're really courtesy and nice to you especially the service people and Justin Imports people down there they're really courtesy and nice to you especially the service people and Justin Imports More