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Chevrolet of Everett - Service Center

Everett, WA

4.7
557 Reviews

557 Reviews of Chevrolet of Everett - Service Center

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November 09, 2024

I would recommend t his Service department because my experience is the actual 'work' that gets done is good work. I think the Service advisors need some 'coaching' on Guest Service / Guest Experience More

by randyman777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't Remember / Runs the Oil Change department
Nov 11, 2024 -

Chevrolet of Everett responded

We appreciate you taking the time to share your experience and your honest feedback. We're glad to hear you trust the quality of work our Service Department provides, and we apologize if the level of personal connection from our team didn’t meet your expectations. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE for every guest, and this includes making all our customers feel valued and welcome. Your feedback is important to us, and we'll use it to ensure our team brings a warm and attentive approach to every interaction. Thank you for choosing us, and we hope to serve you even better in the future.

November 09, 2024

I was greeted with a smile and acknowledgment, upon arrival, and service was completed in a timely manner. Thank you for providing the additional customer service of the car wash! More

by sbrunhaver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Chevrolet of Everett responded

It’s wonderful to hear that you felt warmly welcomed from the moment you arrived! We’re thrilled that our team could provide efficient service and that you enjoyed the added touch of a car wash. At Chevrolet of Everett, we’re all about creating a BETTER EXPERIENCE, and we’re delighted to know we met your expectations. Thank you for choosing us, and we look forward to serving you again!

November 08, 2024

This repair took a step in the wrong direction. However the people here made sure the repair was done right. Even one of the new parts failed (not the dealerships fault). I really appreciated the More

by Wscottwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Stanley
Nov 11, 2024 -

Chevrolet of Everett responded

We’re grateful for your patience and understanding, and we’re so pleased to hear that our team was able to make things right for you. It’s our goal at Chevrolet of Everett to provide a BETTER EXPERIENCE, even when unexpected challenges arise. Your recognition of our team’s commitment to quality service means a lot to us. Thank you for trusting us with your repair, and we look forward to being here for any of your future needs!

November 08, 2024

I brought my Chevrolet Volt for standard maintenance. Clean facility & low hassle, quick turnaround. JJ had a great vibe & really made me feel good about bringing in my car. More

by noahbyrdguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Nov 11, 2024 -

Chevrolet of Everett responded

It’s wonderful to hear that your maintenance visit went smoothly and that you enjoyed the atmosphere at our facility! We’re especially glad that JJ made you feel welcome and at ease – creating a BETTER EXPERIENCE is what we strive for at Chevrolet of Everett. Thank you for trusting us with your Volt, and we look forward to serving you again in the future!

November 08, 2024

The service was real good and was done in a timely manner. Was very pleased. More

by tim.silsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Chevrolet of Everett responded

We’re delighted to hear that you had a great experience with our service team! It’s always our aim at Chevrolet of Everett to provide timely and efficient service, and knowing you were pleased means a lot to us. Thank you for choosing us, and we look forward to serving you again with a BETTER EXPERIENCE!

November 06, 2024

I was very pleased with the service I received from Chevrolet of Everett. I was early for my appointment, and they were able to get my car in and out earlier than expected. Excellent visit. More

by dbmac14
Recommend Dealer
Yes
Employees Worked With
JJ in the service dept.
Nov 08, 2024 -

Chevrolet of Everett responded

We’re so glad to hear that your recent visit exceeded your expectations! It’s always our goal at Chevrolet of Everett to provide a BETTER EXPERIENCE, and we’re delighted that our team was able to accommodate your schedule and get your car serviced ahead of time. Thank you for choosing us, and we look forward to seeing you again for future visits!

November 06, 2024

Kane is an Honest, caring, authentic salesperson. Not pushy or desperate, just there to help no matter your situation. He’s trustworthy! More

by Janet
Recommend Dealer
Yes
Employees Worked With
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We’re thrilled to hear that Kane’s honesty, authenticity, and genuine care made such a positive impression. At Chevrolet of Everett, our goal is to provide a BETTER EXPERIENCE with a team you can trust, and Kane’s commitment to helping without any pressure truly reflects that. We appreciate your trust and look forward to serving you again in the future!

November 05, 2024

Great experience! JJ was great and I was in and out in record time. I will continue to have all my car needs done here. Thank you so much! More

by glo-girl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J J
Nov 07, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We're delighted to hear that JJ provided you with quick, efficient service and that you were in and out in record time. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we’ve earned your trust for all your future car needs. Thank you for choosing us, and we look forward to serving you again!

November 05, 2024

I bought a Camaro from here and have liked the service so I brought my other vehicles here also for oil changes. They stopped stocking my oil filter so I had to bring my own. Kind of feels like they don't wa More

by pjrey
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron Henthorn
Nov 08, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with us, and we apologize for the inconvenience you encountered. We're glad to hear you've appreciated our service enough to bring your other vehicles here as well, and we value your loyalty. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for every customer, so it's disappointing to hear that this visit didn’t meet your expectations. We’ll take your feedback to our team to improve communication and streamline our processes. Thank you for trusting us with your Camaro’s service, and we look forward to providing you with a better experience in the future.

November 05, 2024

Great customer service and always willing to give a help and hand. Been dealing with the same issues on my truck for a while now but they are doing everything to help me map out the p219b code. More

by sedrickthomas130028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're glad to hear that our team has provided you with great customer service and is working closely with you to resolve the issue on your truck. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means going the extra mile to support our customers, and we're committed to helping you address the P219B code. Thank you for your patience and trust in us, and we look forward to fully resolving this for you!

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