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Chevrolet of Everett - Service Center

Everett, WA

4.7
572 Reviews

572 Reviews of Chevrolet of Everett - Service Center

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December 12, 2023

The service depart proactive, knowledgeable, and professional. Not too much the service folks. They leave grease on my steering and other parts of my truck. Please stop it!!!! This is not your vehic More

by George Acfalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Boward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in sales!
Dec 15, 2023 -

Chevrolet of Everett responded

I'm sorry to hear about your recent experience with the service department leaving grease marks on your truck. It's important for us to hear this feedback, as it helps us improve our service quality. Respecting our customers' vehicles and ensuring they are returned in clean condition is crucial. We take your concerns seriously and will address this issue with our team to prevent such occurrences in the future. Thank you for bringing this to our attention, and please accept our apologies for any inconvenience caused. We appreciate your feedback and are committed to making things right. If there's anything else we can do to assist you, please let us know

December 11, 2023

pleasant to deal with, they always get me right in and do a good job explaining the process More

by cyclemoore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Dec 13, 2023 -

Chevrolet of Everett responded

It's great to hear that you've had pleasant experiences with us, and that we've been able to get you in quickly and explain the process clearly. Providing a good customer experience, from efficient scheduling to transparent communication, is something we strive for. Thank you for sharing your positive feedback, and remember, we're here for any future automotive needs or questions you might have. We appreciate your trust in us!

December 11, 2023

Brought it in one day I told her what the problem was and the oil changed, and it was back to me the next day More

by steve.gasho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Chevrolet of Everett responded

That's excellent to hear! Fast and efficient service is what we aim for, especially when it involves addressing specific problems and performing routine maintenance like oil changes. We're glad we could get your vehicle back to you quickly. Thank you for trusting us with your car and for sharing your positive experience. If you need any more assistance in the future, we're just a visit or call away!

December 11, 2023

The person who waited on me was great and went above and beyond for me by getting a quote for me on new tires that I really need. Great service! More

by tomc0039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know his name he was a young man.
Dec 13, 2023 -

Chevrolet of Everett responded

It's fantastic to hear about your positive experience and the great service you received, especially with the extra effort in getting a quote for new tires. We always aim to go above and beyond for our customers, and it's rewarding to know that this was reflected in your visit. Thank you for sharing your feedback, and remember, we're here to help with any of your future automotive needs, whether it's new tires or anything else. Thanks for choosing us!

December 11, 2023

Always quick efficient service -- easy online scheduling for appointments. Please do not force me to enter more words or take more time on these reviews than I want to or this review will reflect on the rev More

by dfollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brown
Dec 13, 2023 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that you've consistently experienced quick and efficient service, and that the online scheduling process is convenient for you. We appreciate your time in sharing this review, and please know that your comments about the review process are also noted. We value your input and strive to ensure your experiences with us are positive in all aspects. Thanks again for choosing us and for your honest feedback!

December 09, 2023

Came in all panicked. Dan calmed me down and did his magic! Truck running like a dream More

by danieleasy354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Chevrolet of Everett responded

It's wonderful to hear that Dan was able to help you out in a stressful situation and get your truck running perfectly. Having someone who can calm you down and skillfully handle the issue makes all the difference. We're thrilled to know your truck is now running like a dream. Thanks for sharing your experience, and remember, we're here for any future assistance you might need!

December 08, 2023

Always a great experience when I have work done on my truck. Everyone is fantastic and knowledgeable. More

by mikbur1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Chevrolet of Everett responded

It's terrific to hear that you consistently have great experiences when getting work done on your truck at our dealership. Having a team that is both fantastic and knowledgeable is something we take great pride in. We appreciate your positive feedback and are glad to be your go-to for your automotive needs. Remember, we're here whenever you need us, ready to provide the same high-quality service. Thanks for choosing us!

December 07, 2023

Brought in for oil change - very quick and efficient! Easy to book appointments online too! More

by jeffsteiner07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHELLE OWEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Chevrolet of Everett responded

That's great to hear! Efficiency and convenience are key, so it's wonderful that your oil change was quick and that booking appointments online is easy for you. We're glad to make your experience smooth and hassle-free. Thank you for sharing your positive feedback, and remember, we're here for any future automotive needs you might have!

December 06, 2023

Steven is the reason I bring my car to your dealership. Great service, excellent employee !! More

by eddyferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Chevrolet of Everett responded

That's fantastic to hear! Steven clearly plays a vital role in making your experience with our dealership so positive. We're thrilled to have team members like him who provide great service and leave such a lasting impression. Your feedback is much appreciated, and we'll be sure to pass on your compliments. Thank you for choosing us for your car needs, and we look forward to continuing to provide you with excellent service in the future!

December 06, 2023

Very aggressive upsale tactics. Untruthful and untrustworthy. Poor leadership and we will never return not recommend them. More

by hutchison22915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ward Fleischmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ in service.
Dec 12, 2023 -

Chevrolet of Everett responded

I'm really sorry to hear about your negative experience.

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