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Chevrolet of Everett - Service Center

Everett, WA

4.7
557 Reviews

557 Reviews of Chevrolet of Everett - Service Center

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December 03, 2023

Service department upsales other services not according to manufacturer's recommendations. I was forced to have one done because I was told I would have to pay for the oil change even though I have a lifet More

by joepanit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Dec 06, 2023 -

Chevrolet of Everett responded

We apologize for the inconvenience and miscommunication you experienced regarding the services recommended and the use of your lifetime oil change contract at Chevrolet of Everett. It's important that your concerns are addressed properly, and we're sorry to hear that you haven't received a call from the service manager as promised. We recommend reaching out to the dealership directly to follow up on this matter and ensure that your questions are answered and any issues are resolved to your satisfaction. We value your feedback, and your experience is important to us. We hope this matter can be resolved promptly, and we appreciate your patience. 🚗🌟 #CustomerConcerns #ServiceExperience #ChevroletofEverett

December 01, 2023

Friendly greeting at the door. Super helpful with questions and the ride back home was cherry on top. More

by sgonshorowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Chevrolet of Everett responded

We're delighted to hear that you received a friendly greeting at the door and found the staff super helpful with your questions at Chevrolet of Everett. Providing excellent customer service and going the extra mile, such as arranging a ride, is what we aim for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is important to us. Safe travels, and thank you for choosing us! 🚗🌟 #FriendlyService #CustomerSatisfaction #ChevroletofEverett

December 01, 2023

Interaction with the service crew has been great. JJ at the quick lube desk is aways very helpful. When the power steering pump went out in my equinox they diagnose the problem and fixed it that day. More

by bbump13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chevrolet of Everett responded

We're pleased to hear that your interactions with the service crew at Chevrolet of Everett have been great, and that JJ at the quick lube desk has been very helpful. Providing efficient and effective service, like diagnosing and fixing the power steering pump issue promptly, is what we aim for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. JJ and the rest of our team are here to assist you. Thank you for choosing us, and we hope your Equinox is running smoothly now! 🚗🌟 #GreatService #Efficiency #ChevroletofEverett

December 01, 2023

Fast and friendly! Thank you! Was in and out in about an hour for an oil change. More

by erichlunde6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Brown
Dec 06, 2023 -

Chevrolet of Everett responded

You're welcome! We're pleased to hear that you had a fast and friendly experience at Chevrolet of Everett, and that your oil change was completed efficiently. Providing quick and friendly service is what we aim for, and we appreciate your feedback. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is important to us. Safe travels! 🚗🌟 #FastService #FriendlyService #ChevroletofEverett

November 30, 2023

The dealer installed my new remote start system as promised. They did a great Job More

by jpanton39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Boward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Brown
Jan 02, 2024 -

Chevrolet of Everett responded

I'm delighted to hear that the dealer installed your new remote start system as promised and did a great job. Ensuring that promises are kept and work is done to satisfaction is important to us. If you have any more automotive needs or any further feedback in the future, please don't hesitate to reach out. We're here to provide you with excellent service at Chevrolet of Everett

November 30, 2023

Very good job and customer service the work hard to make the customer comfortable Thanks More

by Owenpaul743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chevrolet of Everett responded

We're delighted to hear that you had a very good job and customer service experience at Chevrolet of Everett. Making customers comfortable and ensuring their satisfaction is what we strive for, and we appreciate your positive feedback. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and thank you for choosing us! 🚗🌟 #CustomerService #Satisfaction #ChevroletofEverett

November 29, 2023

The staff is always helpful and are very fast! !! I’ve moved from the area but continue to drive 2 hours just for the quality of service. More

by VanTine3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chevrolet of Everett responded

We greatly appreciate your loyalty and the effort you make to drive 2 hours for the quality of service at Chevrolet of Everett. Providing helpful and efficient service is what we aim for, and we're delighted to have you as a valued customer. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is important to us. Safe travels, and thank you for choosing us! 🚗🌟 #QualityService #CustomerLoyalty #ChevroletofEverett

November 29, 2023

Fixed what I needed in a timely matter and great customer service. In and out More

by locolatin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chevrolet of Everett responded

We're pleased to hear that Chevrolet of Everett was able to fix what you needed in a timely manner and provide you with great customer service. Providing efficient and satisfactory service is what we aim for, and your feedback is appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to have positive experiences with us. Safe travels! 🚗🌟 #TimelyService #GreatCustomerService #ChevroletofEverett

November 29, 2023

You guys always take great care of me and my car, I love that you have a voltech on site, and always have parts on hand. The maintenance department is second to none in the region. But your sales people low More

by gus15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chevrolet of Everett responded

We understand that receiving a lower appraisal value than expected can be frustrating. Appraisal values can vary based on factors such as market conditions and the condition of the vehicle. If you have any further questions or concerns regarding this matter or if there's anything we can do to address your needs in the future, please don't hesitate to reach out. Your feedback is important, and we're here to assist you in any way we can. Thank you for choosing us for your automotive needs. 🚗🌟 #GreatMaintenance #CustomerFeedback #ChevroletofEverett

November 29, 2023

Quick, efficient, and easy to do business with. I was in and out in less than 45 min. More

by cougswv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Jan 02, 2024 -

Chevrolet of Everett responded

Quick, efficient, and easy transactions are what we strive for, and we're glad to hear that you had such a positive experience with us. If you ever have more automotive needs or any further feedback in the future, please don't hesitate to reach out. We're here to ensure you have a smooth and efficient experience at Chevrolet of Everett!

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