Chevrolet of Everett - Service Center

Chevrolet of Everett responded

Thank you for sharing your positive experience with our service advisors at Chevrolet of Everett. We take pride in providing helpful and informative service to our customers. Our goal is to ensure you have a Better Experience, whether it's for service or sales. If you ever have more vehicle needs or questions in the future, don't hesitate to get in touch. We're here to assist you.

Chevrolet of Everett responded

That's fantastic to hear! Excellent customer service is a cornerstone of our commitment to our customers, and it's great to know both our sales and service departments met your expectations. We're delighted that you found the waiting area comfortable and that our team, especially JJ in the service department, went above and beyond to meet your individual needs. We take pride in our staff members who make such a positive impact. Thank you for sharing your experience and for your recommendation of JJ for maintenance needs. Remember, we're here for any further assistance or questions you might have. Enjoy your vehicle and the service we provide

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

Chevrolet of Everett responded

That's great to hear! Good customer service is a cornerstone of our commitment to our customers, and we're thrilled to know that the lady who assisted you was friendly, nice, and made a positive impression. It's always our goal to ensure that our customers feel welcomed and well taken care of. Thank you for sharing your positive experience, and remember, we're here for any future assistance or questions you might have.

Chevrolet of Everett responded

It's wonderful to hear that you're consistently amazed and very satisfied with the services provided at our dealership. We strive to maintain high standards in our service department and aim to make every visit a positive experience for our customers. Your continued satisfaction is what we work towards, and it's great to know we're achieving that with your visits. Thank you for your kind words and for choosing us for your vehicle service needs. We look forward to continuing to provide you with fabulous service in the future!

Chevrolet of Everett responded

We're pleased to hear that you've had consistently positive experiences at Chevrolet of Everett. Our commitment to cleanliness, professionalism, and excellent service in the service department is something we take pride in. If you ever have any further automotive needs or questions, please don't hesitate to reach out. We're here to assist you!

Chevrolet of Everett responded

We're thrilled to hear that you had the best customer service experience at Chevrolet of Everett, and Stephen is delighted to have made a positive impression. We truly appreciate your loyalty, and if there's anything else we can do to assist you, please feel free to let us know. Your satisfaction is our priority

Chevrolet of Everett responded

Thank you for your positive feedback! We're glad to hear that you found our staff friendly and professional, and we appreciate your recommendation. If you or your friends and family need any automotive assistance or have questions in the future, please don't hesitate to reach out. We're here to help!

Chevrolet of Everett responded

I'm sorry to hear about your recent experience with the service department leaving grease marks on your truck. It's important for us to hear this feedback, as it helps us improve our service quality. Respecting our customers' vehicles and ensuring they are returned in clean condition is crucial. We take your concerns seriously and will address this issue with our team to prevent such occurrences in the future. Thank you for bringing this to our attention, and please accept our apologies for any inconvenience caused. We appreciate your feedback and are committed to making things right. If there's anything else we can do to assist you, please let us know

Chevrolet of Everett responded

It's fantastic to hear about your positive experience and the great service you received, especially with the extra effort in getting a quote for new tires. We always aim to go above and beyond for our customers, and it's rewarding to know that this was reflected in your visit. Thank you for sharing your feedback, and remember, we're here to help with any of your future automotive needs, whether it's new tires or anything else. Thanks for choosing us!