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Chevrolet of Everett - Service Center

Everett, WA

4.7
566 Reviews

566 Reviews of Chevrolet of Everett - Service Center

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March 28, 2024

Fast, convenient,,affordable, and good communication. Quality parts that are factory and installed with certified mechanics. More

by jeffshonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Brown
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Mar 29, 2024 -

Chevrolet of Everett responded

It sounds like you had a fantastic experience at Chevrolet of Everett! Fast, convenient, and affordable service with good communication and quality parts are essential for a satisfying customer experience. It's great to hear that the dealership met your expectations in these areas. If you ever need assistance again or have any questions, feel free to reach out.

March 27, 2024

Took care of my needs asap. Only had to wait for a special part for my car. Always kept me updated on progress. Friendly staff More

by mrscolon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Chevrolet of Everett responded

It's wonderful to hear that Chevrolet of Everett took care of your needs promptly and kept you updated on the progress, even when waiting for a special part. Friendly staff and excellent communication are essential parts of a great customer experience. If you ever need further assistance, don't hesitate to reach out.

March 27, 2024

Was in and out in less than an hour. JJ did an awesome job communicating and explaining the process for a future suggested service. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Mar 29, 2024 -

Chevrolet of Everett responded

That's fantastic to hear! JJ's efficiency and clear communication definitely make the service experience smoother. If you ever need assistance in the future, feel free to reach out.

March 27, 2024

I think Dan is wonderful. . He's very very good with seniors He knows we need to be paid attention to. More

by lauritawh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Chevrolet of Everett responded

It's great to hear that you had a positive experience with Dan and that he provided excellent service, especially catering to the needs of seniors. Customer care and attention to detail are essential, and it sounds like Dan excelled in both aspects. If you ever need assistance in the future, don't hesitate to reach out to him or the dealership

March 27, 2024

Every time I make an appointment to go in things get worse I went in to get the oil change, showed them the coupon. They laughed at me about the coupon, so that’s their normal rate. There is no discount More

by teddyglimo
Recommend Dealer
No
Employees Worked With
Ki
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Mar 29, 2024 -

Chevrolet of Everett responded

I'm sorry to hear about your negative experience. It sounds like there were several areas where the service fell short of your expectations. It's important for the dealership to address all concerns and provide the level of service you deserve. Your feedback is valuable and can help them improve. If you ever decide to give us another chance, I hope we can make it right for you.

March 25, 2024

Stephen is always amazing. He has amazing customer service skills. He always makes an old Vet feel at home!! More

by bigstank18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHELLE OWEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Areli Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Chevrolet of Everett responded

It's wonderful to hear that Stephen provided excellent customer service and made you feel at home. At Chevrolet of Everett, we strive to ensure every customer has a comfortable and enjoyable experience. If you ever need assistance in the future, Stephen and the rest of our team will be here to help.

March 24, 2024

Had oil leak 2 out of 3 oil changes oil drippings on garage floor for the second time More

by nemnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Report | Print
Mar 27, 2024 -

Chevrolet of Everett responded

I'm sorry to hear about the recurring oil leak issues you've experienced. This is certainly not the level of service we aim to provide at Chevrolet of Everett. Please bring your vehicle back to us at your earliest convenience so we can address the issue promptly and ensure it's resolved correctly this time. Your satisfaction and safety are our top priorities

March 24, 2024

JJ was super helpful, professional, timely and friendly. He provided great suggestions, and was eager to help. Overall great experience, like always! More

by rajpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Mar 27, 2024 -

Chevrolet of Everett responded

It's wonderful to hear that JJ provided you with such exceptional service at Chevrolet of Everett! Your positive feedback about his professionalism, timeliness, and helpfulness is greatly appreciated. We strive to ensure that every customer has a fantastic experience, and it sounds like JJ went above and beyond to make sure your needs were met. If you ever need assistance in the future, don't hesitate to reach out

March 22, 2024

Great service department. Answered all my questions. Great communication when it came to suggested services. Even had a courtesy Lyft ride to my home while I waited. More

by putsch97
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Mar 24, 2024 -

Chevrolet of Everett responded

It's wonderful to hear about your positive experience with the service department at Chevrolet of Everett! It sounds like they provided excellent communication and went the extra mile to ensure your convenience with the courtesy Lyft ride. If you ever need assistance in the future, they seem like a reliable choice.

March 22, 2024

JJ in service was great. I got there early and he got me right in and got me out early. More

by jomosono9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Mar 24, 2024 -

Chevrolet of Everett responded

That's fantastic to hear! JJ sounds like a top-notch professional, and I'm glad he provided you with such efficient and timely service. If you ever need assistance again in the future, don't hesitate to reach out to Chevrolet of Everett. They seem dedicated to providing excellent customer service.

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