Chevrolet of Everett - Service Center

Chevrolet of Everett responded

Thank you for sharing your experience at Chevrolet of Everett! We appreciate you recognizing Betty for her helpfulness. It sounds like she went the extra mile to assist you, even when your concerns weren't covered by warranty. That's a true example of our Better Experience promise in action! Is there anything specific about Betty's assistance that you found particularly helpful? Sharing these details can help us recognize her for her outstanding service. On behalf of the entire team at Chevrolet of Everett, thank you for your business and kind words! We look forward to seeing you again

Chevrolet of Everett responded

Thank you for letting us know about your positive experience at Chevrolet of Everett! We appreciate you recognizing JJ for his care, knowledge, and kindness. It sounds like he embodied our Better Experience promise by providing exceptional service. Is there anything specific about JJ's knowledge or kindness that stood out to you? Sharing these details can help us recognize him for his outstanding service. On behalf of the entire team at Chevrolet of Everett, thank you for your business and kind words! We look forward to seeing you again for your next service appointment.

Chevrolet of Everett responded

Thank you again for your kind words about Chevrolet of Everett. We're thrilled to hear you had a positive experience and look forward to serving you again soon!

Chevrolet of Everett responded

That's wonderful to hear! Thank you for letting us know about your positive experience at Chevrolet of Everett. We take pride in our Better Experience promise, and it sounds like the team delivered!

Chevrolet of Everett responded

Thank you for sharing your positive experience at Chevrolet of Everett! We're thrilled to hear you found our service courteous and prompt. That's exactly what our Better Experience promise is all about! Is there anything specific about the service that impressed you? Perhaps it was a friendly interaction with a service advisor or a technician's clear explanation of the work performed. These details help us recognize our team members who are exceeding expectations. On behalf of the entire team at Chevrolet of Everett, thank you for your kind words! We look forward to serving you again soon.

Chevrolet of Everett responded

"Thank you for choosing Chevrolet of Everett and for sharing this excellent review! We're thrilled to hear you were very satisfied with your transmission replacement experience. Our team strives to be helpful, friendly, and knowledgeable in everything they do, and it sounds like they delivered on that promise. Congratulations on getting your vehicle back on the road with a healthy transmission! We wish you many trouble-free miles ahead.

Chevrolet of Everett responded

That's excellent news! We truly appreciate your loyalty and continued business at Chevrolet of Everett. Our Better Experience promise is all about building relationships with our customers, and it means a lot to know your family trusts us for your vehicle needs. Is there anything specific aspects of the dealership that keep you coming back for future purchases? Knowing what keeps our customers satisfied helps us ensure we continue to deliver the Better Experience you deserve. In the meantime, thank you again for choosing Chevrolet of Everett!

Chevrolet of Everett responded

That's fantastic to hear! Thank you for letting us know about your positive experience with JJ Agag at Chevrolet of Everett. We at Chevrolet of Everett are committed to our Better Experience promise, and it sounds like JJ truly embodied that for you. Is there anything specific you'd like to mention about how JJ went above and beyond? We love to hear these details as they help us recognize and celebrate our team members who are exceeding expectations. In the meantime, thank you again for your kind words about JJ. We're glad you had a positive and enjoyable experience!

Chevrolet of Everett responded

Thank you for taking the time to share your recent experience at Chevrolet of Everett. We sincerely apologize that your visit did not reflect the Better Experience we strive to provide all our customers. We understand your frustration with not being able to test drive the truck to diagnose the concern. There may have been a misunderstanding regarding allowable testing procedures. We'd like to investigate this further and ensure our team has the proper resources to address customer concerns thoroughly. We value your business, especially considering your previous purchase of a diesel Suburban from us. We would appreciate the opportunity to regain your trust. Our service manager would be happy to discuss this directly with you. Would you be open to receiving a call to discuss how we can improve your experience? In the meantime, we hope you'll consider giving Chevrolet of Everett another chance. We're committed to exceeding your expectations and demonstrating the Better Experience you deserve.

meadorsports responded

This was not the first bad experience at Everett Chevrolet service department! It was our last! Just after you did the oil change in our diesel suburban the check engine light came on. We took your service mangers advice and went to another dealer! They not only fixed the Silverado shimmy but they also took care of the check engine and offered a rental car at no charge.

Chevrolet of Everett responded

We're delighted to hear about your positive experience at Chevrolet of Everett! Providing excellent service, being friendly, and maintaining honesty are core values we strive for. Your recommendation means a lot to us, and we're thrilled to have you as happy customers. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service in the future!