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Chevrolet of Everett - Service Center

Everett, WA

4.7
566 Reviews

566 Reviews of Chevrolet of Everett - Service Center

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April 18, 2024

courteous, fast, clear communication, work completed in less time than expected, the entire service staff was pleasant and professional More

by diana_shipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Apr 20, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett! This is a fantastic review that perfectly captures what we strive for in our Better Experience promise: courteous staff, clear communication, fast service, and work completed under the estimated time. We're thrilled our service team exceeded expectations! On behalf of the entire team, thank you for your business and kind words! We look forward to seeing you again for your next service appointment.

April 16, 2024

Very helpful and prompt service. Thanks again. My transmission seems to be running better than ever! More

by jjensen550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett and for sharing this positive feedback! We're thrilled to hear the service was helpful, prompt, and your transmission feels better than ever! That's exactly what we aim for. On behalf of the entire team, thank you for your business.

April 16, 2024

Everyone is friendly and knowledgeable. Waiting time is acceptable and I was kept updated on service time. More

by Bonitaeagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Henthorn
Apr 17, 2024 -

Chevrolet of Everett responded

"Thank you for sharing your positive experience at Chevrolet of Everett! We appreciate you mentioning that everyone you interacted with was friendly and knowledgeable. A welcoming and informed atmosphere is important to us. We're also glad to hear the wait time was acceptable and that you were kept updated on the service progress. Clear communication and efficient service are key components of our Better Experience promise. On behalf of the entire team at Chevrolet of Everett, thank you for your business and kind words! We look forward to seeing you again for your next service appointment."

April 16, 2024

Great communication - My vehicle needed some parts that were back ordered. Stephen was great keeping me in touch and pushing to get the parts in as quickly as possible. More

by mike@burnsbusiness.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett! We appreciate you recognizing Stephen for his excellent communication. Keeping you informed throughout the repair process is a key part of our Better Experience promise, and it sounds like Stephen went the extra mile! We'll be sure to pass on your kind words. On behalf of the entire team, thank you for your business!

April 16, 2024

Drove 3 hours to get service done. Real bad experience. Wouldn't do it again More

by lacardenasv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Chevrolet of Everett responded

I understand this is a frustrating experience and apologize that your trip to Chevrolet of Everett fell short of your expectations. We strive to deliver the Better Experience we promise to all our customers, and it sounds like we failed to do that in this instance.

April 16, 2024

Stephen and Eddie always make an old Vet feel welcome! Thanks to both of you for the excellent service on evergreen way!! More

by bigstank18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Chevrolet of Everett responded

Thank you for your kind words about Chevrolet of Everett! We appreciate you taking the time to recognize Stephen and Eddie for making you feel welcome. It sounds like they truly delivered an exceptional experience! At Chevrolet of Everett, we take pride in creating a welcoming atmosphere for all our customers, especially our veterans. Stephen and Eddie clearly embodied that with their excellent service. On behalf of the entire team at Chevrolet of Everett, thank you for your business! We look forward to seeing you again soon.

April 16, 2024

Great customer service. Greeting as i walked in. Service was done within timely manner. thumbs up More

by edithjohnny20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Apr 19, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett and for sharing this positive experience! We're thrilled to hear you received great customer service, a prompt greeting, and timely service completion. That's exactly what we strive for in our Better Experience promise! Thumbs up to our team for delivering! On behalf of the entire team, thank you for your business

April 13, 2024

Great customer service and experience. I enjoy coming here to get my maintenance done on my vehicle More

by Raulvalencia365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Apr 17, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your vehicle's maintenance and for sharing your positive experience! We appreciate your loyalty and kind words. We're thrilled you enjoy coming here! At Chevrolet of Everett, we strive to deliver the Better Experience promise in all aspects, and it sounds like we achieved that for you! On behalf of the entire team at Chevrolet of Everett, thank you for your business! We look forward to seeing you again for your next service appointment

April 12, 2024

I have always experienced great service and communication when I need service on my Corvette More

by jayqiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your Corvette service needs! We truly appreciate your loyalty and kind words. It sounds like you've consistently experienced great service and communication from our team, which is exactly what we strive for in our Better Experience promise. Is there a particular service advisor or technician who consistently stands out for you? We'd love to recognize them for their outstanding work. In the meantime, thank you again for your business! We look forward to seeing you again for your next Corvette service appointment.

April 12, 2024

Always happy with the service and the vibes I get when being at this fabulous dealership. But need donuts in the morning More

by JJAGAG79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omg!! Where JJ he’s the most awesomest of them all
Apr 17, 2024 -

Chevrolet of Everett responded

Thank you for your kind words about Chevrolet of Everett! We strive to deliver a positive experience in all aspects, from our service department to the overall atmosphere. We appreciate you feeling welcome here. We hear you loud and clear about the donuts! While we don't currently offer breakfast pastries in the morning, we do have a coffee bar with complimentary beverages. Would you be interested in other breakfast options we could potentially explore offering in the future? In the meantime, thank you again for your business and feedback! We look forward to seeing you again soon.

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