Chevrolet of Everett - Service Center

Chevrolet of Everett responded

Thank you for bringing this issue to our attention. We sincerely apologize for the confusion and inconvenience caused by the miscommunication regarding the recall service parts for your vehicle. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, which includes being proactive and transparent in our communications. It's clear we fell short in this instance. We understand the frustration of traveling a significant distance only to find that the necessary parts are not available, and the impact this has on your time. We take full responsibility for this oversight and are taking steps to ensure that such an incident does not happen again. We would appreciate the opportunity to make this right for you. If you're willing, please contact us at your earliest convenience so we can reschedule your service appointment at a time that suits you, ensuring that all necessary parts are available. We are committed to regaining your trust and providing the level of service you expect and deserve. Thank you again for your feedback, and we look forward to resolving this matter to your satisfaction.

Chevrolet of Everett responded

Thank you for your review! We're pleased to hear that scheduling your service appointment was very easy and that you were satisfied with the quality of the service at Chevrolet of Everett. We aim to provide a BETTER EXPERIENCE by ensuring that both the booking process and the service execution are smooth and meet high standards. We appreciate your feedback and are glad that your experience was positive. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same ease and quality in the future!

Chevrolet of Everett responded

Thank you for your fantastic review! We're delighted to hear that you find Chevrolet of Everett to be the friendliest dealership and that our dedicated service approach for routine maintenance like oil changes has made your experience quick and super easy. JJ is indeed a valued member of our team, and we're thrilled that he has consistently delivered a BETTER EXPERIENCE for you. We appreciate your feedback and are glad that our efforts to streamline the service process have enhanced your visits. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with friendly and efficient service. JJ and the rest of our team are here to assist you anytime you need us!

Chevrolet of Everett responded

Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you experienced amazing customer service at Chevrolet of Everett. Our goal is always to provide a BETTER EXPERIENCE by ensuring that every interaction with our dealership is positive and that our team members exceed your expectations. We appreciate your kind words and are delighted that you would recommend us to others. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you and any friends or family you refer to us with the same level of excellence. Your satisfaction is our priority, and we're here to assist with any future automotive needs you may have!

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you're consistently greeted with a smile and that our team at Chevrolet of Everett is quick to resolve any issues that arise. Providing a BETTER EXPERIENCE by being welcoming and responsive to our customers' needs is a fundamental part of our service philosophy. We appreciate your recognition of our efforts to ensure a smooth and satisfactory experience each time you visit. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with friendly and efficient service in the future!

Chevrolet of Everett responded

Thank you for your review! We're thrilled to hear that you had a great experience with the service department at Chevrolet of Everett. Ensuring that our services are on point, on schedule, and reasonably priced is crucial to delivering a BETTER EXPERIENCE for all our customers. We appreciate your positive feedback and are glad that our efforts to provide efficient and cost-effective service met your expectations. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high standards in the future!

Chevrolet of Everett responded

Thank you for your wonderful review! We're thrilled to hear that you had a relaxing experience at Chevrolet of Everett and that our team's cheerful demeanor and the creature comforts available at our dealership helped make your wait enjoyable. Providing a BETTER EXPERIENCE by creating a welcoming and comfortable environment for all our customers is a priority for us, and we're glad to know we succeeded with your visit. We appreciate your kind words and are delighted that you found the service experience so pleasant. Thank you for choosing Chevrolet of Everett, and we look forward to welcoming you back the next time your vehicle needs service!

Chevrolet of Everett responded

Thank you for your review and recommendation! We're pleased to hear that our team at Chevrolet of Everett did an amazing job in identifying and resolving the intermittent fault with your vehicle. Tackling such challenging issues effectively is crucial to providing a BETTER EXPERIENCE, and we're glad that our team's diligence and expertise met your expectations. We appreciate your high regard for our service and your willingness to recommend us. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to offer exceptional service and support in the future!

Chevrolet of Everett responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and support at Chevrolet of Everett. Our team is dedicated to putting a strong focus on the customer, ensuring a BETTER EXPERIENCE that emphasizes attentive service and teamwork. We're glad that our team's efforts have resonated with you and contributed to a positive dealership experience. We appreciate your feedback and are pleased that our teamwork made a notable impact. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with excellent service in the future!

Chevrolet of Everett responded

Thank you for sharing your positive experience at Chevrolet of Everett! We're delighted to hear that you were really happy with the service and that JJ was able to effectively address your issues. Providing a BETTER EXPERIENCE through professionalism and responsiveness is crucial to us, and it’s great to know that JJ was able to tailor solutions to fit your specific situation perfectly. We appreciate your feedback and are glad that JJ could assist you so proficiently. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of care and dedication in the future!