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Chevrolet of Everett - Service Center

Everett, WA

4.7
559 Reviews

559 Reviews of Chevrolet of Everett - Service Center

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August 05, 2024

I lost the first lengthy review I wrote because of a password reset and wrong click, so this one will be briefer. Very simply, I wanted to say how excellent and helpful the sales manager, Michelle Owens More

by vincentpastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Owens, Stan
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you so much for your feedback! We are thrilled to hear about your positive experience with Michelle Owens at Chevrolet of Everett. Our goal is always to offer a BETTER EXPERIENCE by providing efficient and kind service, and it's wonderful to know Michelle exemplified this so well. We appreciate you choosing us for your automotive needs and look forward to continuing to serve you in the future. Thank you again for taking the time to share your experience!

August 05, 2024

They treat you like family! I need 10 more words to get to 15. Fantastic! More

by dan.flora1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your fantastic experience at Chevrolet of Everett! We strive to treat every customer like family, and it’s great to know we hit the mark with you. Our team is committed to providing a BETTER EXPERIENCE every time you visit us. We appreciate your feedback and look forward to welcoming you back in the future!

August 05, 2024

Always a good experience with this dealership. Sales team is great and so is the service center. More

by wright.carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for choosing Chevrolet of Everett for both your sales and service needs. We're thrilled to hear that you consistently have a good experience with our team. Providing a BETTER EXPERIENCE is at the core of what we do, and it's wonderful to know that both our sales and service departments are living up to this promise. We look forward to serving you again in the future and appreciate your recommendation.

August 05, 2024

It took almost 3 and 1/2 weeks to get my brakes fixed. First, they didn't send all the parts together. Second, they had to call the GM manufacture to see what they should do to try to fix the issue with m More

by charriotsafire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your patience and for sharing your experience at Chevrolet of Everett. We apologize for the delays and the inconvenience you faced with the brake repair and the rental car situation. We strive to provide a BETTER EXPERIENCE and are genuinely sorry when we fall short. Your feedback helps us improve, and we are taking steps to ensure parts are dispatched more efficiently and communication with our customers is clearer. We understand the importance of having the right vehicle to fit your needs and are looking into better solutions for our rental policies. If you have any further concerns or need assistance in the future, please don't hesitate to contact us directly.

August 05, 2024

Thank you for the help and kindness. Everyone was friendly even though the day was busy. Thank you for your help getting my car from the garage. More

by tsunsno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for choosing Chevrolet of Everett for your automotive needs. We're delighted to hear that our team was able to provide a BETTER EXPERIENCE, even on a busy day. Ensuring you feel supported and assisted every step of the way is our priority, and we're glad we could help make your visit a positive one. If there's anything more we can do to assist you or make your experience even better next time, please let us know. We look forward to serving you again soon!

August 05, 2024

Explained the problem in simple terms. Attempted to fix with a simple solution, did not charge. Then when the problem persisted, the warranty took over and will cover all repairs. Like tha More

by tiffany.y.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with Chevrolet of Everett. We're glad to hear that our team was able to clearly explain the issues and provide initial solutions at no charge. Our commitment to a BETTER EXPERIENCE means ensuring transparency and honesty, especially when it comes to service and repairs. We're pleased that the warranty covered the necessary repairs, and that our approach met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Thank you for choosing us!

August 05, 2024

Everyone has been helpful. Front desk is friendly, service dept is very attentive, and sales process getting a new truck was easy. More

by AUSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHELLE OWEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaelob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that your experience with our front desk, service department, and sales team at Chevrolet of Everett was so positive. Delivering a BETTER EXPERIENCE is our goal, and it's great to know we made your truck purchase easy and enjoyable. We look forward to continuing to provide you with friendly and attentive service. Thank you for choosing us, and enjoy your new truck!

August 05, 2024

Worked while I waited. Gave me information on extended warrant on emissions system. Diesel equinox 2018 is poor on design of exhaust system. 3rd time of had it in for, D More

by gordonh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback about your recent visit to Chevrolet of Everett. We're glad to have had the opportunity to work on your Diesel Equinox and provide you with important warranty information. We understand the concerns with the exhaust system design and are here to assist whenever issues arise. Our goal is to offer a BETTER EXPERIENCE by being transparent and helpful throughout the service process. We appreciate your patience and choosing us for your vehicle needs. If you have further questions or need additional assistance, please don't hesitate to reach out.

August 05, 2024

The staff are very knowledgeable about the company and parts and services I was inquiring about. They provided the part I needed for a reasonable price, as well as same day install! Thank you so much More

by HIGHCOUNTRYROD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Nietupski
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words about your recent visit to Chevrolet of Everett! We're thrilled to hear that our team's knowledge and efficiency met your needs so well. Providing a BETTER EXPERIENCE with knowledgeable staff and prompt service is what we strive for. We appreciate your business and look forward to helping you again with any future parts or service needs. Thank you for choosing us!

August 04, 2024

Outstanding customer service. Thank you JJ. I will recommend this dealership to all active and retired military personnel. Clean facility. More

by bonglub39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for recommending Chevrolet of Everett to your fellow military personnel. We're thrilled to hear that you had an outstanding experience with us, and that JJ provided you with the level of customer service we strive for. We take pride in maintaining a clean and welcoming facility, ensuring a BETTER EXPERIENCE for all our customers. We appreciate your service and look forward to assisting you again in the future!

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