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Chevrolet of Everett - Service Center

Everett, WA

4.7
520 Reviews

520 Reviews of Chevrolet of Everett - Service Center

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December 01, 2024

If you don't know who JJ is at the Everett Chevy dealership, then you don't know what AMAZING customer service looks, and feels like! I won't go anywhere else to get my car because of the hospitalit More

by vballporsh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Service dept
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Dec 03, 2024 -

Chevrolet of Everett responded

What an incredible review! We’re thrilled to hear how much you appreciate the care and dedication JJ and his team bring to your service experience. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is at the heart of what we do, and it’s wonderful to know JJ’s hospitality and proactive approach have made such an impact. Your kind words mean so much to us, and we’re honored to be your trusted service center. Thank you for sharing your experience, and we look forward to continuing to take care of you and your vehicle!

December 01, 2024

Great customer service! Stephan greeted me quickly, easy to work with, and kept me informed of service completion. More

by jeanne.christoferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Chevrolet of Everett responded

We’re so pleased to hear that Stephan provided great customer service and kept you informed throughout your visit! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means quick, easy, and transparent interactions. Your kind feedback is greatly appreciated, and we look forward to assisting you again!

November 28, 2024

Dan is fantastic very good to work with this dealership treats me very well. I will be back for sure. More

by david.bertholf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Chevrolet of Everett responded

It’s so great to hear that Dan and the team at Chevrolet of Everett provided you with such a positive experience! We’re thrilled to know you feel well-treated and look forward to welcoming you back. Delivering a BETTER EXPERIENCE is always our goal, and your kind words mean so much to us. See you next time!

November 27, 2024

Got coupon in my mail the date after my service. Can I use it for that service? More

by emvalentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Report | Print
Dec 03, 2024 -

Chevrolet of Everett responded

We appreciate you reaching out! While coupons typically apply to future visits, we’re always focused on delivering a BETTER EXPERIENCE at Chevrolet of Everett. Please bring the coupon to our attention during your next service, and we’ll do our best to make things right for you. Thank you for being a valued customer!

November 25, 2024

As always, JJ provides a great service. He makes keeping up to date on what maintenance is due, scheduling, pricing, and availability easy. Keep up the great work. More

by donald.ane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Nov 28, 2024 -

Chevrolet of Everett responded

We’re thrilled to hear how much you value the outstanding service JJ provides! It’s great to know he makes staying on top of your vehicle maintenance, scheduling, and pricing such an easy process. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is what we aim for, and it’s clear JJ goes above and beyond to make that happen. Thank you for your kind words, and we’ll be sure to share them with him!

November 25, 2024

Service was fast communication could have been a little better the web page was in correct on established completion. And the tag for my next service due was off by over 100000+ miles More

by mattmanbffb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Chevrolet of Everett responded

We appreciate you sharing your feedback and are glad to hear the service was fast! At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and we apologize for the miscommunication and discrepancies you encountered. Your comments about the completion timeline and service tag are valuable, and we’ll work to address these areas to ensure smoother visits in the future. Thank you for bringing this to our attention, and we look forward to serving you again!

November 25, 2024

Always grateful for JJ . Always on top of his game So very helpful, kind and personable .Great customer service! More

by charmlittlesong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Nov 28, 2024 -

Chevrolet of Everett responded

We’re so glad to hear how much you appreciate JJ’s excellent customer service! His helpful, kind, and personable approach truly embodies the BETTER EXPERIENCE we strive to deliver at Chevrolet of Everett. Your feedback means a lot to us, and we’re grateful for your trust and support. We look forward to assisting you again!

November 24, 2024

Service was great and maintenance was great. Scheduled appointment was easy to make and high quality. More

by eoow1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Chevrolet of Everett responded

It’s fantastic to hear that your service and maintenance experience was top-notch! We’re glad scheduling your appointment was easy and that the quality of work met your expectations. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is always our goal. We appreciate your feedback and look forward to serving you again!

November 23, 2024

Top flight group of people here at Everett Chev. From the salesman to the service writer, top notch. More

by gunslinger0444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Chevrolet of Everett responded

We’re thrilled to hear that your experience with our team at Chevrolet of Everett was top-notch from start to finish! Providing a BETTER EXPERIENCE is what we strive for, and it’s wonderful to know our sales and service teams delivered. Thank you for your kind words, and we look forward to assisting you again in the future!

November 19, 2024

The actual service on the car was very good but for whatever reason they had my car registered under someone else's name, even though I had an appointment. So when my car was ready for pick up they wer More

by THOMASMFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Chevrolet of Everett responded

We appreciate you sharing your feedback and are glad to hear the actual service on your car was very good! However, we sincerely apologize for the mix-up with your car being registered under the wrong name. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE, and situations like this fall short of our commitment to excellence. We’ll review this with our team to ensure better accuracy in the future. Thank you for bringing this to our attention, and we hope to make your next visit seamless!

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