Back

Chevrolet of Everett - Service Center

Everett, WA

4.7
557 Reviews

557 Reviews of Chevrolet of Everett - Service Center

Sort by
September 10, 2024

Very professional and easy to work with. On time and completed service with out problems. More

by BROGNJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to share your experience! We’re delighted to hear that our team at Chevrolet of Everett provided a professional and efficient service. Our BETTER EXPERIENCE commitment ensures that we are on time and address your needs without issues. We appreciate your feedback and look forward to assisting you again in the future!

September 09, 2024

Staff is excellent. Very knowledgeable, and kind. They go above and beyond to help. They are ethical and do exceptional work More

by Osarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We’re thrilled to hear that our team at Chevrolet of Everett provided you with such a positive experience. Our commitment to a BETTER EXPERIENCE means going above and beyond to offer knowledgeable, kind, and ethical service. We truly appreciate your feedback and look forward to assisting you again in the future!

September 05, 2024

Facility was clean worker where polite,cost was a little high, wish a vacuumed car was part of the oil change. More

by cccoombes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change crew
Sep 07, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us! We're pleased to hear that you found our facility clean and our team polite. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE in every aspect of our service. We appreciate your input regarding the cost and the vacuuming of the car; we will take this into consideration as we continue to improve our services. If you have any other concerns or suggestions, please let us know. We look forward to serving you again!

September 04, 2024

NY overall experience was great however after I drove to my next destination I smelled burning oil. I checked under the hood and that oil was spilled on the engine cover. Other than that the staff was awes More

by aaronshelton1031
Workmanship
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 07, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. We're glad to hear you had a great overall experience and that our staff was awesome. We’re sorry to learn about the issue with the oil spill and the burning smell. This is certainly not the BETTER EXPERIENCE we strive to provide. Please reach out to us so we can address this concern promptly and ensure your vehicle is in perfect condition. We appreciate your understanding and look forward to resolving this for you.

September 04, 2024

I truly enjoy the staff and how kind they are. I look forward to my next visit. More

by Missybubbles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who help me was TJ or JJ
Sep 07, 2024 -

Chevrolet of Everett responded

Thank you so much for your kind words! We're thrilled to hear that you enjoy our staff and their kindness. At Chevrolet of Everett, providing a BETTER EXPERIENCE is our top priority, and we look forward to welcoming you back for your next visit. If there's anything specific you need or any way we can make your experience even better, please let us know.

September 04, 2024

I looked forward to seeing all the employees. They are always so kind in the service department. More

by Missybubbles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Sep 06, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We’re thrilled to hear that you always have a positive experience with our team in the service department. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, and it’s great to know our kindness and service are making an impact. We appreciate your continued support and look forward to seeing you again soon!

September 02, 2024

I had the truck in for a recall to upgrade some systems. Once I picked up the truck I noticed a lot of the internal workings of the truck were no longer working. Areas like GPS, phone, and others. I am st More

by westvang_r
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
Sep 06, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. I’m sorry to hear about the issues you’ve encountered after your recent recall service. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and it’s concerning to hear that we fell short in this instance. Please reach out to us directly so we can address these concerns promptly. Our team is committed to resolving any issues and ensuring everything is functioning properly. We appreciate your patience and look forward to making this right for you.

Sep 06, 2024 -

westvang_r responded

I talked with the service department yesterday. Stan mentioned if the fan noise continues to bring it in. We also talked about the different things that we no longer connected after the upgrade. I did manage, I think to get them back to normal, but time will tell. Once an upgrade is done that can affect other internal workings of the vehicle this should be noted, and if possible, set straight by the service department at the completion of the upgrade. Biggest reason, not everyone has the knowledge or background to set the issues straight

September 02, 2024

Friendly and helpful. Nice waiting room. Could have the air conditioning a bit warmer, it was very cold. More

by mel_ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Chevrolet of Everett responded

Thank you for your kind words about our team and our waiting room! We’re glad you found our staff friendly and helpful. We appreciate your feedback on the air conditioning and will make sure to look into adjusting it to provide a more comfortable environment. Your BETTER EXPERIENCE is important to us, and we hope to see you again soon at Chevrolet of Everett. If you need anything else, don’t hesitate to let us know!

September 02, 2024

Great customer service! Easy to schedule service appointments on line. Very friendly service agents!I would buy my next car from them. More

by DANSALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Chevrolet of Everett responded

Thank you for your fantastic review! We’re thrilled to hear that you had a BETTER EXPERIENCE with our customer service and found it easy to schedule your service appointments online. Our team takes pride in being friendly and helpful, and we're glad that shone through during your visit. We look forward to assisting you with your next car purchase at Chevrolet of Everett! If you have any questions or need further assistance, feel free to reach out.

September 02, 2024

Got in right away and it was done in one day! The service was great! More

by VICKIMACHOVSKY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Chevrolet of Everett responded

Thank you for the great review! We’re thrilled to hear that you experienced our BETTER EXPERIENCE with prompt and efficient service. It’s always our goal to make your visit as smooth and satisfying as possible. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to seeing you again at Chevrolet of Everett!

...
16
...