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Chevrolet of Everett - Service Center

Everett, WA

4.7
557 Reviews

557 Reviews of Chevrolet of Everett - Service Center

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October 04, 2024

They got my car fixed but no attention to detail from the technicians , I had to point out oil drips from under the vehicle and oily smudge spots from greasy hand on hood and fenders . More

by Ivan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Chevrolet of Everett responded

Thank you for your feedback. We're glad to hear your car was fixed, but we sincerely apologize for the oversight regarding the attention to detail. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and it’s clear we fell short in this instance. Your comments are valuable, and we will address this with our team to ensure we uphold our high standards in service. We appreciate your understanding and hope to provide you with a better experience in the future.

October 04, 2024

This place is great top notch service. I would recommend going there to anybody. Thanks More

by davidnorthrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Chevrolet of Everett responded

Thank you so much for your kind words! We're thrilled to hear that you had a top-notch experience at Chevrolet of Everett. Your recommendation means a lot to us, and we look forward to providing you with a BETTER EXPERIENCE in the future. Thanks again for choosing us!

October 04, 2024

I appreciate the attentive service provided by Stephen Kenna. He made sure my issue with the truck was addressed and repaired in short order. Will definitely be returning. Thank you! More

by Erich7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Stephen Kenna. His attentive service and commitment to addressing your truck's issues truly reflect our mission to provide a BETTER EXPERIENCE here at Chevrolet of Everett. We look forward to seeing you again for any future needs. Thank you for choosing us!

October 04, 2024

I dropped my truck for service and there was no receipt given to me stating I dropped the truck. When I picked up the truck, I was given my invoice bit it doesn’t show the condition of the truck ( tire More

by calix_iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your feedback regarding your recent service experience at Chevrolet of Everett. We appreciate your honesty and are genuinely sorry to hear that we fell short in providing the level of service you deserve. We strive for a BETTER EXPERIENCE for all our customers, and it's clear we missed the mark this time. Your concerns about the lack of documentation and clarity on your vehicle's condition are valid, and I assure you that we will address this internally to improve our processes. We would love the opportunity to make this right. If you decide to give us another chance, please reach out directly so we can ensure a smoother experience next time. Thank you again for bringing this to our attention.

October 04, 2024

JJ dose a great job helping me. I can depend on Everett chevrolet doing a great job. More

by Larryhunton
Recommend Dealer
Yes
Employees Worked With
JJ
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Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that JJ provided you with a BETTER EXPERIENCE at Chevrolet of Everett. Our team is dedicated to delivering reliable service you can depend on, and it's great to know we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!

October 04, 2024

A tech at this dealership shorted out my seat memory modual. Now I can't even move my drivers seat. They want to charge me north of $700.00 plus tax to fix their mistake. More

by thekorn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanley
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Oct 10, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback, and I sincerely apologize for the frustration this has caused you. As we have discussed, your aftermarket wiring is contributing to the issue at hand. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, and it’s clear that we did not meet that standard in this situation. We want to make things right. Please contact us directly so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address this issue.

October 03, 2024

Always a very solid experience. Generally always on time. Fast and friendly service. Look at new vehicles while you wait! More

by toddpohland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you consistently have a solid experience with us. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE with fast, friendly service and the opportunity to explore our new vehicles while you wait. We appreciate your loyalty and look forward to serving you again soon!

October 02, 2024

Modern technology makes the experience better for waiting while service is rendered on my vehicle. JJ was awesome to work with More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Oct 04, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We’re thrilled to hear that our modern technology enhanced your waiting experience while your vehicle was being serviced. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE for all our customers, and it’s great to know that JJ was awesome to work with. We appreciate your support and look forward to seeing you again soon!

October 01, 2024

I can’t even put into words how upset I am with this dealership. So much so, I can not do this review as I can not get worked up thinking about it. They called me a liar especially and humiliated me. More

by ninisgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person checking me in and out for oil change. Horrible! Worse customer service I’ve had in a very long time.
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Oct 04, 2024 -

Chevrolet of Everett responded

I'm truly sorry to hear about your experience, and I want to sincerely apologize for the way you were treated. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE for all our customers, and it’s clear we fell short in your case. Your feelings are completely valid, and I would appreciate the opportunity to discuss this further and work towards a resolution. Please feel free to reach out to me directly so we can address your concerns. Thank you for bringing this to our attention.

September 30, 2024

JJ did a great job as my service advisor. The oil change went well. I will come back again. More

by ejacobsen123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Jan 03, 2025 -

Chevrolet of Everett responded

We appreciate you sharing your positive experience with JJ and our service team! It’s wonderful to hear the oil change went smoothly and that JJ provided excellent care. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our priority, and we’re excited to welcome you back for your next visit. Thank you for choosing us!

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