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Chevrolet Cadillac of Santa Fe
Santa Fe , NM
35 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 35 reviews
May 01, 2023
I had a rare and exceptional experience purchasing an EUV from Chevrolet Cadillac of Santa Fe. Salesperson, Mike Day, was able to find my dream car at an even dreamier price. The customer service was outstan from Chevrolet Cadillac of Santa Fe. Salesperson, Mike Day, was able to find my dream car at an even dreamier price. The customer service was outstanding and Mike Day was very knowledgeable, honest and went the extra mile with outstanding customer service. The Finance Manager, Ricardo Anaya, was the most professional and competent finance person I have ever encountered and processed my paperwork in under 10 minutes. After this experience buying an EUV from this dealership, my family and I can’t imagine purchasing future vehicles from any dealership except Chevrolet Cadillac of Santa Fe. More
by debranne
Employees Worked With
Mike Day
March 29, 2023
Service department was the worst experience of my life. Don’t take your vehicle here they charge you for driving into the building. Not helpful in any way it’s all about up charging. I needed a 5 minute re Don’t take your vehicle here they charge you for driving into the building. Not helpful in any way it’s all about up charging. I needed a 5 minute review of a problem that created when I had a recall on the airbag replaced here. The auto start remote was physically unplugged no one took responsibility I waisted 4 hrs of my day to get it corrected by another company. They only said we can charge you to look when this problem has to have happened in their possession of the vehicle. The 2 service advisors are terrible in communication and responsibility. Don’t take your vehicle to this dealership it’s the worst of the worst. I’d rate a zero if this was an option. More
by Mj Martinez
Employees Worked With
Mariel, Victor, Joe
March 08, 2023
Robert Johnsons the manager is very disrespectful and unprofessional never bring your car for maintenance here. During the maintenance they forget to put the oil cap on after they change it and the oil w unprofessional never bring your car for maintenance here. During the maintenance they forget to put the oil cap on after they change it and the oil went all over the engine and chip my paint from the hot oil going every they don't want to repaint it and we had to take it back twice to clean the engine because they didn't clean it right. Robert Johnson took back the free oil change he promised because he said we wrote a bad review on Google what does he expect they could of blow our engine. GO TO ANOTHER PLACE BEWARE More
by shanmann1723
Employees Worked With
Robert Johnson
January 21, 2023
I have been trying for months to get a recall on my Chevy Bolt taken care of. When I call the parts department to see if the parts are in my call is either dropped or it goes to voice mail and my calls have Bolt taken care of. When I call the parts department to see if the parts are in my call is either dropped or it goes to voice mail and my calls have never been returned. When I am in the market for a new Bolt I'll be heading to Albuquerque. More
by Bella
Employees Worked With
I don't know.
September 26, 2022
I’ve always had an excellent experience when shopping for a new vehicle at Chevrolet Cadillac of Santa Fe. Micheal Martinez always helps me find just the vehicle I’m looking for. I just bought my 4th Cadilla a new vehicle at Chevrolet Cadillac of Santa Fe. Micheal Martinez always helps me find just the vehicle I’m looking for. I just bought my 4th Cadillac and I couldn’t be happier! Thank you Micheal Martinez for helping me find the car I wanted. More
by leannamtz
Employees Worked With
Micheal Martinez
October 07, 2021
Surprised to see the rating for reviews here. We just used SF Chevrolet for servicing our vehicle and despite having delays from our drive from Taos, we were handled and serviced . I cannot say enough p used SF Chevrolet for servicing our vehicle and despite having delays from our drive from Taos, we were handled and serviced . I cannot say enough positive things about Kimberly Roman, who was our service advisor.......what a professional and obviously has the experience as her knowledge of cars was complete and to top it all off, she was responsive and most courteous to us both. She is a wonderful asset to the dealerships and we feel the drive to SF is worth it as we have been very satisfied both times there. Also , your shuttle service is a plus, and the driver each time has been so pleasant and dependable. Thank you! More
by lawrencedfw
Employees Worked With
Kimberly Roman
June 28, 2021
Joey Kapla, Service Mgr. with Chevrolet Cadillac of Santa Fe. really gave me excellent service when my diesel exhaust filter needed to be replaced. He got my truck in to service, had a diagnostic done, orde Fe. really gave me excellent service when my diesel exhaust filter needed to be replaced. He got my truck in to service, had a diagnostic done, ordered the filter and got it repaired as soon as the filter came in. I could not have asked for better service than what Joey gave me. Thanks Joey for all your help and excellent service. More
by sullywoodland
Employees Worked With
NA
