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Chevrolet Buick GMC of Puyallup

Puyallup, WA

3.7
874 Reviews

800 River Road

Puyallup, WA

98371

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874 Reviews of Chevrolet Buick GMC of Puyallup

July 31, 2019

Easy purchase We had a great experience with John. The test driving and buying process was very easy. They honored the price we were quoted from USAA and gave us wh More

by RNB253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vanevery
Jul 31, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hello, thank you so much for this great review! We are so glad to hear about your awesome experience with John and our dealership. Thank you for your business and enjoy your car :) -Savannah Maulin, Marketing Coordinator

July 30, 2019

Amazing experience! I had an amazing experience at GMC of Puyallup, ask for Reggie when you go in he really goes the extra mile for his customers!! More

by Admsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Foster
Jul 31, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hello, thank you so much for this awesome review! We are so happy to hear about your amazing experience at our dealership. We appreciate the kind words. We will this along to Reggie. Thank you for trusting us with your business! Enjoy :) -Savannah Maulin, Marketing Coordinator

July 27, 2019

Right truck at right price Jim Triggs helped me find the perfect truck at a great deal. Answered all my questions during the purchase and delivery. Overall top notch service. More

by Big Foot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Triggs
Jul 29, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hi, thank you so much for this awesome review!! We will pass this along to Jim. Enjoy your new truck :) -Savannah Maulin, Marketing Coordinator

July 18, 2019

My Nissan pathfinder I went to this dealership with the intention of only looking at cars. Mr. Jim triggs helped me. He found the perfect car for me and I love it. Than More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billie Langford, Jim Triggs
Jul 18, 2019 -

Chevrolet Buick GMC of Puyallup responded

Thank you so much for this awesome review!! We are happy to hear about your great experience and that Jim found the perfect vehicle for you :) Enjoy your Pathfinder! -Savannah Maulin, Marketing Coordinator

July 17, 2019

They claim stuff was already done which hasn't been. After 5 hours driving each way they didn't come through on the one and only thing I asked for to be done before hand. Now they don't respond to emails More

by edwards509
Recommend Dealer
No
Employees Worked With
Scott Briske, Steven Backman, James Therianos
Jul 18, 2019 -

Chevrolet Buick GMC of Puyallup responded

We are so sorry to hear about your less than satisfactory experience at our dealership. Our Service Manager would be more than happy to speak with you about your experience. We appreciate your feedback. -Savannah Maulin, Marketing Coordinator

Jul 18, 2019 -

edwards509 responded

Your service manager offered no viable resolution.

July 10, 2019

2019 Buick encore I would like to thank Isaac Meeks and the Staff from Chevrolet, Buick, & GMC of Puyallup for helping me purchase my 2019 Buick Encore. This is my Firs More

by trisramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Meeks
Jul 11, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hello, thank you so much for this awesome review!! Thank YOU for trusting us with your business. We are happy to hear about your experience at our dealership with Isaac and staff. We will pass this along to all of them :) enjoy your new Encore!! -Savannah Maulin, Marketing Coordinator

July 01, 2019

Amazing car buying experience This auto buying experience was like non other! Reggie Foster and sales manager Paul Guetle are some of the best in the business. From the minute I st More

by RileyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Guetle, Reggie Foster
Jul 01, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hi, thank you for this awesome review!! We are so happy to hear that you had a great experience at our dealership! Enjoy your beautiful new Tahoe. Thank you for your business :) -Savannah Maulin, Marketing Coordinator

June 30, 2019

Great Experience! As a general rule I would prefer to have a root canal then buy a car from a dealership...However, our recent experience with Harnish Of Puyallup has t More

by Truck Guy, Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ortiz
Jul 01, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hello, thank you for this amazing review!! We are so thrilled to hear that William made your experience stress free and fun. We will pass this along to William and Ben. Thank you for your business! -Savannah Maulin, Marketing Coordinator

June 24, 2019

For automobile professionals they can’t tell good from bad Purchased a BMW 328ix coupe, high miles but had service records and clean Carfax. Was a local car to Washington state. Son’s first car so wanted the e More

by Rob VB
Recommend Dealer
No
Employees Worked With
Steven Backman, Kaytlind Solecki
Jun 24, 2019 -

Rob VB responded

Last line should read, ‘appears that was the only good decision I made that day.’

Jun 26, 2019 -

Chevrolet Buick GMC of Puyallup responded

Hello Rob, we are very sorry to hear about your less than satisfactory experience with our dealership. We would love to discuss this matter with you directly to help find a solution to your frustrations. Please contact our General Manager, Keith Houghton, at your earliest convenience. Thank you! -Savannah Maulin, Marketing Coordinator

Jul 24, 2019 -

Rob VB responded

UPDATE: cost of repairs to the car I bought from this slimeball place would total nearly the price I paid for the car. The car has issues with the emissions system that are not replaceable but require actually disassembling the top half of the car engine to correct. That is a five thousand dollar bill if I had chosen to do it. I had to have nearly two thousand dollars in repairs done just to make the car serviceable. Cars retain codes that identify errors using the onboard computer system. Those codes can be erased. In my case, that is what happened. They erased the codes knowing it would take time for the computers to cycle back and pick up those codes. In my case it was around 24 hours, not driving time but an actual 24 hours, before they came back in. I liken this place to Big Lots. They’ll stick a price tag on anything and sell it to make a buck. Disappointed does not even begin to cover this. Likely, you will be seeing an ever increasing number of reviews and updates in the coming months and years regarding my misfortune which are intended to dissuade the largest number of customer possible to avoid this grease trap of a dealer.

June 19, 2019

BEST customer service & car dealership! My husband & I have bought many cars before & it was time to purchase our FIRST NEW vehicle, John Vanevery is by far the best sales person we have eve More

by GennMateo55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vanevery
Jun 20, 2019 -

Chevrolet Buick GMC of Puyallup responded

Thank you for the AWESOME review! -Taylor Brown, Marketing Coordinator

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