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Chestatee Ford
Dahlonega, GA
371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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371 Reviews of Chestatee Ford
April 17, 2023
Jay Kimmel was very helpful in finding the truck that I wanted. He was honest, easy going and very helpful. If I need a vehicle in the future, I will definitely contact Jay! wanted. He was honest, easy going and very helpful. If I need a vehicle in the future, I will definitely contact Jay! More
by vicky.dowdy
Employees Worked With
Jay Kimmel
April 15, 2023
We found our 2021 Ford Explorer online. Brad Minard the salesman did an excellent job of having the vehicle prepared and waiting out front when we arrived after our 7 hrs drive from home. H Brad Minard the salesman did an excellent job of having the vehicle prepared and waiting out front when we arrived after our 7 hrs drive from home. He spend hours explaining and showed to us everything we need to know about the vehicle and electronics. The dealership had put new tires, wiper blades, oil and filter and classified the car CPO which extended the warranty up to 100k miles and filled our tank for our long drive back home to South Mississippi. The car has 44,000 plus miles on it but it is in excellent condition looks and smelled brand new. More
by Lorna Sparling
Employees Worked With
Brad Minard, Megan Twitty
March 10, 2023
This is the third car we have bought from Chestatee. They don’t bait you or try to up-sale you. Just honest conversation about what you need. Bottom line is they listen. They don’t bait you or try to up-sale you. Just honest conversation about what you need. Bottom line is they listen. More
by kurt
Employees Worked With
Craig Rouix, Mark Nestler
November 21, 2022
I took my truck in, because my engine light was lite on Tuesday. They said they would not get to run the diagnostics it that day. No problem, I told them I would bring it in Wednesday at 07:30. Which I did Tuesday. They said they would not get to run the diagnostics it that day. No problem, I told them I would bring it in Wednesday at 07:30. Which I did. I've called multiple time - they could not get to it until Thursday, then Friday . On Friday I was told some mechanics were coming in on Saturday- but the service rep. did not know what they would be working on. It's now Monday - this is day six that my truck has been in the shop. I was just told maybe - tomorrow. During this time I've been told I can not get a loaner vehicle from them. They don't do this any more. I've been told this six times. Three times I've been told I would be contacted - once was before the end of the day on Friday, to update me on the status of the test- NEVER has anyone attempted to call me - I've initiated all phone calls. I want to stress, that I am not talking about getting my truck fixed.... This is the time it takes to run diagnostics. So PERHAPS after 6-7 Days someone can run a diagnostic test. AMAZING. Any thoughts on how many weeks it will take to actually fix the Truck? More
by John
Employees Worked With
Service Department - mutile people over 6 days
November 07, 2022
I booked my online appointment a week ago for an oil change. It's been almost an hour and they haven't taken my vehicle for oil change yet! What is the point of online appointment I wonder! Disappointin change. It's been almost an hour and they haven't taken my vehicle for oil change yet! What is the point of online appointment I wonder! Disappointing experience so far. More
by Tapasvi Jaiswal
Employees Worked With
Don't know
May 11, 2022
We were looking for a new Ford Edge Titanium and this dealership was really the only one that had the color and interior we wanted. Never having dealt with then before, and the fact they were not in rea dealership was really the only one that had the color and interior we wanted. Never having dealt with then before, and the fact they were not in real close proximity to where we live, we decided to go ahead and pay them a visit. And we didn't regret it! After 2 hours time, we walked away with the new vehicle we wanted! More
by C. Gruber
Employees Worked With
The tech person (can't remember his name but he was sooooo helpful!, Brad Minard, Megan Twitty
February 23, 2022
Purchase of my new truck was awesome Steve the salesman was right on target with everything that we did I was in an hour and 40 minutes I feel like I got a very fair deal. was right on target with everything that we did I was in an hour and 40 minutes I feel like I got a very fair deal. More
by Dave
Employees Worked With
Mark Nestler, Steven Huffstetler
