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Chestatee Ford

Dahlonega, GA

5.0
371 Reviews

44 Lumpkin County Pkwy

Dahlonega, GA

30533

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371 Reviews of Chestatee Ford

August 25, 2016

Easy, just what we wanted. Was pleasantly surprised and pleased by our experience at this dealership! We've had a few and this was our easiest! They had many other great trucks More

by truckfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie McCool, Kip Harvey
August 17, 2016

Back Again The vehicle purchase experience can be very good at many dealerships but it is always excellent at Chestatee. This is because of the friendly, knowle More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Minard, Mark Nestler
August 16, 2016

Exceptional Service and Care I am very pleased with the vehicle I purchased. Brad is an excellent salesperson. He was very thorough in making sure I was satisfied with the con More

by 0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Minard
August 15, 2016

Bought a 2017 Ford Explorer Excellent salesman to buy a car from. Extremely knowledgeable and will always answer any question. The entire staff was very courteous. Would definite More

by Amy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Minard, Mark Nestler
August 13, 2016

We bought a 2017 Ford Escape My husband and I had an excellent experience with the VERY courteous and helpful staff at Chestatee Ford. We weren't sure which care we wanted and Br More

by Renee Bricker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Minard, Mark Nestler
August 13, 2016

Bought the car of my dreams today Brad was great in helping me get the car I wanted. Everyone there was, I would highly recommend buying your vehicle here. 5 star place. More

by pam_w8
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Minard
August 10, 2016

I still buy from Brad!!! I bought Fords from Brad Minard for years when he was near Stockbridge - fifteen minutes from my house. This time I drove an hour and a half to Chesta More

by Mom Starr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Berry, Brad Minard, Kip Harvey
August 07, 2016

Great buying experience.! We decided to go at the last minute on a Friday night and with the very knowledgeable salesman that we lucked up getting, Brad Minard, I drove home in More

by Donnelly,Karen12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Minard, Kip Harvey
August 07, 2016

There are a lot of other options out there. After trying to chase down the salesman all day that told me the truck I inquired about on their website was sold I finally called the sales manager. More

by truckbuyer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Berry, Brad Minard
Aug 07, 2016 -

Chestatee Ford responded

I spoke with this gentleman yesterday afternoon (Saturday, 8/6). At that time I apologized--more than once--for the specific truck he requested information about still showing availability. I also offered to email him links to any other trucks we had in stock that were similar to the one we sold. He said that was fine. Apparently it wasn't fine. He kept telling me during our phone conversation that "All I'm trying to do is buy a truck". I told him we wanted to sell him a truck and apologized again for having sold the truck he originally asked about. Within thirty minutes I--not the salesman--emailed him exactly what I promised to, which he said over the phone would be fine. Again, it was not. I shop online frequently and many times an item that is advertised on one page will be "out of stock" when I'm ready to purchase. It's part of the convenience and part of the disappointment of online shopping. I'd be glad to discuss this further if you'd like to contact me in person. Randy Berry, General Sales Manager

Aug 07, 2016 -

truckbuyer11 responded

Obviously Randy is all about excuses just like he was the day we spoke. It was JUST the truck being out of stock. It was the truck being out of stock and told by the salesman that I should check their inventory for one like it and contact them. Why would I do that again when I was all ready to buy this one and the inventory isn't accurate? When the salesman did finally respond, it was a link to three trucks not what I was looking for. He didn't call or anything. If he had called I could have discussed with him what I wanted and how he could sell me a truck. Like I said our conversation STARTED with 'I already have my financing' and 'I will leave a deposit and come get this truck. In sales that is what I call a done deal on my end. They obviously didn't take my business seriously or treat me with respect which is obvious from Randy's reply.

July 13, 2016

Above and Beyond Brad Minard is a very pleasant person to do business with. There was no high pressure sales tactics to get me to do or buy something I was not comfort More

by bonnie malmin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Minard, Kip Harvey
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