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Chase Chevrolet Co., Inc. - Service Center

Stockton, CA

4.3
708 Reviews

708 Reviews of Chase Chevrolet Co., Inc. - Service Center

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March 08, 2023

BEEN DEALING WITH CHASE CHREVROLET FOR OVER AND WILL CONTINUE TO DO SO AT CHASE ITS THE PEOPLE THAT MAKE THE DIFFERENCE JOHN CHASE HAS A GOOD STAFF WORKING FOR HIM THANK YOU PATRICK FORRESTER More

by PatForrester209@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Herrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Constant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ely
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Chase Chevrolet Co., Inc. responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

From the first contact on the phone up to the moment we left the team did an amazing job taking care of us. More

by Loriediazliddicoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Rodriguez
Mar 13, 2023 -

Chase Chevrolet Co., Inc. responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 05, 2023

My truck has been innthe shop more than at home the past 2 months. I am on my 3rd transmission since June (6months). I know it isn't customer services fault but the parts or installation problems are unacce More

by Anthony solina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Quintana
Mar 09, 2023 -

Chase Chevrolet Co., Inc. responded

Anthony, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 272-1657 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 05, 2023

Paid close to $500 to be told that it would take $10k to fix my 2015 Sonic! No thanks. More

by Tank
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Abel Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Chase Chevrolet Co., Inc. responded

Tank, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 272-1657 so we can work towards a resolution.

March 04, 2023

Excellent customer service. Usually the work is done in a timely manner. Thank you , always! More

by Chepo2837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gittere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Chase Chevrolet Co., Inc. responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2023

Angel was a great help to me and I will definitely ask for him again. More

by ALIOAKLEY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Aceves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Chase Chevrolet Co., Inc. responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chase Chevrolet CO., INC.! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2023

My car was towed there and l I was disappointed I didn’t get a call and had to go to the dealership to inquire about my car. I did not get a callback the next day as I was told. I depend on my car as my hus More

by gfran1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Aceves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Chase Chevrolet Co., Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 272-1657 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

March 02, 2023

Both times I’ve been to Chase I’ve had good customer service as well as everything done accordingly to what they quoted. Unlike Sanborn Chevrolet in Lodi. More

by Brucestreeservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Chase Chevrolet Co., Inc. responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2023

Staff moves a little slow not to bad but more interested in talking to each other rather than customers More

by Bp350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras
Mar 06, 2023 -

Chase Chevrolet Co., Inc. responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 27, 2023

They started on my truck right when I got there and also recommended things I might and might not need More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Contreras
Mar 04, 2023 -

Chase Chevrolet Co., Inc. responded

Stan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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