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Chase Chevrolet Co., Inc. - Service Center

Stockton, CA

4.3
710 Reviews

710 Reviews of Chase Chevrolet Co., Inc. - Service Center

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August 02, 2023

Fast, professional, efficient, effective and always very very friendly. Doing business with them is a pleasure ! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Constant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Overmyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Over charged for AC service on a 2021 Suburban I have an extended warranty on. More

by Roxy2o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Constant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

They didn't call about anything like inspection, defects, and when my truck will be ready or done you have to call everytime and when I picked truck was super dirty I asked the guy who bring that to More

by Sanjeet singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Hector made sure our situation was handled properly. We did have to come back but it was ok and done right. Our situation was not normal Thank you Hector More

by Cgerz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

They were helpful and treated me with respect . They went out of their way to find my perfect car. Chase treats you like a neighbor. More

by ANNSAM02
Recommend Dealer
Yes
Employees Worked With
Bill Lakin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Horrible service I have a 24 Silverado 2500 when the truck decides to break down they give me a nissan Verza for a rental. They need to have loaner trucks for contractors like me ! Last time I buy a tr More

by GONZALEZDYNASTYTRUCKS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Madrigal
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

service is great. though the time i took it for a coolant flush a mechanic did not install a hose correctly and my truck leaked coolant on my drive way. More

by rgallegos632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gittere
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Friendly, professional and knowledgeable in dealing with specific problem I came in for. Miss the coffee and donuts from a few years ago! When completed miss the truck washing when it was ready. Hopefully More

by JohnMcKillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Duquette
July 28, 2023

Tyler is great! Please encourage him to stay onboard. He is a breath of fresh air fo Chase Chevrolet. More

by NCADEMARTORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gittere
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I drop off my car because my tire suddenly burst while Im running. He did not grant my warranty of my tire since my car is brand new and only 9235 miles . And I have a Premier Ally Proctection of my car. I More

by Noli Auman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Aceves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Noli Auman responded

Continue. . . .When I drop off my car that is Saturday and then I asked a transport to get me back home . But this man Angel Aceves he said to me there is no transport because today is weekend. When I pick up my car that is Thursday I called to the customer service I asked a transport because I want to get my car she said there is no transport long time ago. That means this man Angel Aceves telling lies to me because even I asked a transport on weekdays he cannot provide to me. One more thing , when I pick up my car I asked him why I gonna pay I have my warranty he said no WARRANTY on tire Whatt ? ? ? Every tire have a Mileage warranty and my tire since I bought my car brand new and it will burst while Im running. I want him fired so that he cannot SCAM to other people again , he is the SCAMMER !

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