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Chase Chevrolet Co., Inc. - Service Center
Stockton, CA
712 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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712 Reviews of Chase Chevrolet Co., Inc. - Service Center
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October 16, 2023
Fuel filter not changed? Dash says 10% remaining life of the fuel filter I just paid to have replaced. Another trip to the dealer? Dash says 10% remaining life of the fuel filter I just paid to have replaced. Another trip to the dealer? More
by ostrom_mike
Verified CustomerEmployees Worked With
Carlos Contreras
October 16, 2023
I went to this dealership to buy a 2023 Camaro and scheduled a drive test and i wanted to trade in my car 2022 Chevy Bolt EUV. They told me that my 2022 Bolt EUV has a factory recall and i should call scheduled a drive test and i wanted to trade in my car 2022 Chevy Bolt EUV. They told me that my 2022 Bolt EUV has a factory recall and i should call GM to process a buy back since with the battery issue they can only offer me 15k. I told them that i dont have a battery issue and has 14,000 miles only on my car. I sales person Humberto told me that his sales manager has pulled up my vin and something regarding my battery has come up and he has advised to call GM and ask for buy back. When i called GM and provided my VIN they said there is nothing wrong with my car and i should consider going to another dealership. I informed the sales person Humerto he informed me that everyone is processing a buy back for bolt and i should also do that as well and he even took me to the service department to initiate a buy back. The service department look up my vin and told me there is nothing wrong with my car there just a diagnostic update which they kindly did within an hour and they told me they dont know why the sales department asked me to process a buy back. I decided not to deal with this dealership since they appeared to be shady even though i got approved by GM financials for the 2023 Camaro for 84 month financing. They have lost me as a customer. More
by Hassan Ali
October 13, 2023
Jesus had great customer service. He was very helpful and available to answer any question. He was very helpful and available to answer any question. More
by Acesbeast32
Employees Worked With
October 12, 2023
Great service with friendly staff. Never an issue. Always timely. I trust them with my car. Never an issue. Always timely. I trust them with my car. More
by jnayia
Employees Worked With
Other Employees :
Tony Quintana, Carlos Contreras, Kin Khoonsrivong
October 12, 2023
Personalized service is top notch. Tony is well liked by techs and staff and he goes the extra mile for his customers, which I am glad to be one of. Tony is well liked by techs and staff and he goes the extra mile for his customers, which I am glad to be one of. More
by washington.jeff
October 11, 2023
Terrible service they “fixed my car” twice but the 3rd it didn’t even leave the lot before same problem happens again. Angel is very unprofessional very hard to get ahold of my car was there 3 weeks plus! Fo didn’t even leave the lot before same problem happens again. Angel is very unprofessional very hard to get ahold of my car was there 3 weeks plus! For a recall and ignition replacement. But instead the car out with 4 codes that weren’t there before and they released the vehicle to me without addressing that with me. I will never return me I’ll make sure all my family and friends don’t make the same mistake as me More
by Martinbanda280
October 11, 2023
Couldn't find problem. Offered no real options despite telling them exactly what happened, and misrelayed the information. Offered no real options despite telling them exactly what happened, and misrelayed the information. More
by MadDragonDad
Employees Worked With
October 09, 2023
Good quality and timely service Very friendly staff THANK YOU! I would recommend to others THANK YOU! I would recommend to others More
by lifestruth
October 05, 2023
Abel is my favorite tech (reason for rating of Tony). Would really appreciate consideration of a senior discount for your services. Would really appreciate consideration of a senior discount for your services. More
by terimelendez
