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Charlie Clark Nissan Harlingen
Harlingen, TX
45 Reviews
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45 Reviews of Charlie Clark Nissan Harlingen
February 06, 2026
Showed up to look at a used suburban. The online price, was clearly marked and I checked it that day. Before going to the dealership. The salesman, Joseph, before the test drive confirme The online price, was clearly marked and I checked it that day. Before going to the dealership. The salesman, Joseph, before the test drive confirmed the price of the vehicle. We did a test drive and decided we would like to buy it. They handed me the sheet and first thing we noticed was that they raised the price of the vehicle $1,500. Second thing was that they added $3000 worth of random items we didn’t want (for example discount on another vehicle if the vehicle is stolen). Third, they offered $3000 - $4000 less for our trade in than kbb and Edmund’s trade in value suggested and another dealership actually paid for it. There were other issues as well. They kept playing games on the negotiations and ultimately lost a sale. Very dishonest. The stereotypical used car salesman. More
by Steve O
Employees Worked With
Joseph
December 24, 2024
Went on December 23, 2025 to purchase a new pathfinder. My surprise that they are not transparent, truthful and honest. They are treaky, dirty and lies. CHARLIE I GAVE YOU A " CHANZA" but your dealership p My surprise that they are not transparent, truthful and honest. They are treaky, dirty and lies. CHARLIE I GAVE YOU A " CHANZA" but your dealership personnel blew it. Do business the honest way and be truthful with the people!!! More
by Joe
Employees Worked With
Juan and sales manager Hector
June 10, 2023
They’re hospitality and customer service is wonderful. However, their Service department sucks! I keep up with maintenance on my car. Twice or three times I have gone for an oil change only to have other However, their Service department sucks! I keep up with maintenance on my car. Twice or three times I have gone for an oil change only to have other things suggested. I accept to fix or replace what they suggest only to come back with problems that they will not admit to having caused. I have spent hundreds of dollars in fixing things they break. Now they broke my a/c after replacing the filter. The part I’m told will cost $2,900. Of which they have graciously offered to pick up 60% of the cost. Still me having to pay %40, on an a/c that I was not having problems with,is really not assistance. I am so completely disappointed with them. To top it off, this last check when they returned the car to me, they didn’t even put the filter back or the air cabin cap back on! More
by maerubio
Employees Worked With
Mr Quintanilla
February 19, 2023
Had an appointment for oil change spent 2 hrs another man spent 4 hrs. I will never go to that dealership ever, they lost 2 clients in one day. Then they didn't sent me a survey so charlie wouldn't find out spent 4 hrs. I will never go to that dealership ever, they lost 2 clients in one day. Then they didn't sent me a survey so charlie wouldn't find out . I highly recommend you don't waste your money or your time there. More
by Pissed veteran
Employees Worked With
Everybody including manager
December 02, 2022
I went for an oil change and Samantha Garza was very friendly and knowledgeable. She is awesome and I would go back and ask for her to help me. friendly and knowledgeable. She is awesome and I would go back and ask for her to help me. More
by elisabeth_sara35
Employees Worked With
Aileen
September 27, 2021
Completed online purchase with trade in and financing application. Many hours later i go back online, agent cannot find file. Also, did not follow back up with me as she stated. Lacking motivation with application. Many hours later i go back online, agent cannot find file. Also, did not follow back up with me as she stated. Lacking motivation with a side of incompetence! More
by envirogreen83
Employees Worked With
j.j.
September 22, 2021
Took my nissan kicks to the dealership on MONDAY cause the check engine light came on I haven't heard from them at all I called Monday they dint have info on it cause the service was closed called today a the check engine light came on I haven't heard from them at all I called Monday they dint have info on it cause the service was closed called today at 2pm. I was told they would call me back and nothing who could I escalate this too. I need some info on my vehicle More
by Jorgedavidlozano
Employees Worked With
Abraham
September 10, 2021
Arrived with my frintier at 7:40 a.m. 4 hrs later had to ask what was going on with my vehicle as no one had given me any info after waiting so long. Spoke to matt who told me i was not there at 7:40 and w ask what was going on with my vehicle as no one had given me any info after waiting so long. Spoke to matt who told me i was not there at 7:40 and were still trying to figure out what was wrong. I then told him to get my vehicle as i looked in all the repair stalls and could not find it . He had told me it was lifted and being looked at which was not true. I requested a manager and i explained situation. He wanted me to wait longer as they needed to hook up to computer to diagnose problem. Not sure what they had been doing for the 4 hrs i had waited. Needless to say i asked him to get my truck and i drove away with no resolution. Worst experience ever. First and last time i buy from this dealership. More
by Esther
Employees Worked With
Matt
