
Chapman Nissan
Philadelphia, PA
Filter Reviews by Keyword
By Type
Showing 125 reviews
HORRIBLE. WE JUST BOUGHT A NEW 2013 NISSAN ALTIMA THAT WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY CAN NOT FIGURE OUT THE PROBLEM AND IT IS MOST LIKELY TO HAPPEN AGAIN. THEY CAME TO GET THE CAR FROM THE NISSAN DEALERSHIP THAT WAS CLOSER TO MY JOB AND BRING ME A LOANER.....WHERE THEY GOT IN A ACCIDENT IN THE LOANER CAR. MY CAR THEN WAS SUPPOSE TO BE SEEN BY THEIR SERVICE MANAGER WHO SAID THAT THE CAR RUNS FINE....I ASKED HIM...."SO YOU FOUND OUT WHY MY REMOTE START AND PUSH START WOULD NOT START THE ENGINE?" HE SAID NO.....BUT ITS RUNNING GOOD NOW. THIS IS A CAR MY NEWBORN AND KIDS RIDE IN...THEY TOLD ME THEY WOULD NOT REPLACE ME WITH A SAFE NEW CAR BECAUSE THEY WILL NOW HAVE TO SELL A USED CAR....( WHY WOULD THEY EVEN TRY TO SELL IT AGAIN TO ANOTHER FAMILY) THEY ALSO TOLD ME TO TRADE IT IN....PASS THIS ALONG TO FAMILY. I ALWAYS WENT TO FRED BEANS BEFORE THIS BUT I WAS CLOSER TO THIS ONE....I WILL NEVER MAKE THAT MISTAKE AGAIN More
I don't know where to start. I was beginning my new car shopping adventure. I honestly thought this would take at least 4 days of torture and lots of running around. Although I had an idea of what I wa car shopping adventure. I honestly thought this would take at least 4 days of torture and lots of running around. Although I had an idea of what I wanted, I was apprehensive, due to my last car buying experience over 12 years ago- that experience was AWEFUL! I'm still astounded that I found exactly what I was looking for, the first place I looked with absolutely NO hassle(s). I walked into Chapman Nissan and was very impressed by the over all appearance of the dealership. Honestly soo much so, that i felt like maybe I couldn't afford what I was looking for. Well, Chris introduced himself. He was confident, knowledgeable, very nice and most of all he listened, was attentive (yup, you read that correctly), and very patient. I was put at ease immediately. As a nervous, prospective new car buyer, I could not have made his job harder (Sorry, Chris!) and it didn't phase him in the least. I did everything backwards, and without skipping a beat or making me feel annoying or uncomfortable, Chris made my experience not only successful, but easy and fun. I've already told all of my friends, if you want a new/used car, please go visit Chris at Chapman Nissan and tell him Candice says hi & thank you! Oh, and please don't be annoying, like I was. I forgot to mention how amazingly helpful, knowledgeable, and friendly my finance guy was! The whole team is great! More
Julie made our buying experience easy, she's awesome, we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm def we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm definitely going back. More
I had a wonderful experience at Chapman Nissan. Julie, my sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I was actually there just shopping around because I hadn't yet made a decision between the Nissan or Honda, but after the great price, information and friendly service I received I was convinced that I wanted to be a Nissan Sentra owner. I would recommend Chapman Nissan to my friends and family anyday. More
I would defiantly recommend this dealer to any one who may be thinking of purchasing a new or used car. My experience was overall good and my sales person Julie Thompson was excellent. She was very helpfu may be thinking of purchasing a new or used car. My experience was overall good and my sales person Julie Thompson was excellent. She was very helpful, friendly and honest and that made me feel comfortable about the decision I decided to make. So if you are considering purchasing a Nissan vehicle make sure Chapman nissan is your first place to visit it was mine and I drove off that same day with a 2010 Nissan Altima and I love it! More
Our overall experience with Chapman Nissan was a great one. The price of the vehicle was superb and our salesperson Julie Thompson was very attentive and helpful. She did everything right. She was respect one. The price of the vehicle was superb and our salesperson Julie Thompson was very attentive and helpful. She did everything right. She was respectful, friendly and knowledgeable. The staff at Chapman Nissan were also great. I love their friendly demeanor and how the did everything in their power to answer all of my questions and ease my concerns about my purchase. I would definitely recommend this dealership to anyone looking to buy a car. Thank you I love my car :-) More
Dear Chapman Dealer, Thank you for all your great Dear Chapman Dealer, Thank you for all your great support honesty and work all the great years that you have been given specially Jeff. He has been a Dear Chapman Dealer, Thank you for all your great support honesty and work all the great years that you have been given specially Jeff. He has been a great person. I just met Mr. Gary which he is very excellent at what he does. The team works very well. You guys are the best to me compare to other dealers out there. May god bless you all. Keep doing what you do and keep up the good work. You are the 1# dealer to in Philadelphia. Also, the relationship that you have with enterprise is excellent I could not be more than happy, John was the best, very polite and respectful they will always have my business and referrals. I had a very rough time and you guys really came through for me thank you, really. Sincerely; Danessa Cruz-Porter 1#Customer More
Looking at cars was tough but Julie made it easy. I just happen to stop by chapman nissan where Julie helped me find a great deal on a 2012 Nissan sentra. Not the car I expected to buy because of how nice i happen to stop by chapman nissan where Julie helped me find a great deal on a 2012 Nissan sentra. Not the car I expected to buy because of how nice it was, but I could not pass up the price. More
Julie was absolutely amazing!!! She was extremely helpful and attentive. Purchasing a car can be a bit stressful, but Julie put my mind at ease. You can just tell she loves what she does; she genuinely cares and attentive. Purchasing a car can be a bit stressful, but Julie put my mind at ease. You can just tell she loves what she does; she genuinely cares about her customers and wants them to be happy. Julie went above & beyond to make sure I was happy & excited! I am now the proud new owner of a 2013 Nissan Sentra because of her -- I am also a first time owner and I couldn't have asked for a better experience. I truly appreciate all of her hard work & dedication! Thank you so much JULIE--you're the BEST!!!! More